CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

7,931 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Not for me

Fortunately I did a skin patch test before applying to my lips. After 10 mins I experienced burning and after 20 minutes itching and burning with a visible red raised area where I had applied the lip gloss. I immediately washed the area and applied cortisone cream. Use with extreme care and always do your own patch test.

A
Annk

Clear city lips

My sister and I have been using city lips for over a week and nothing has happened no plump lips at all nothing but a shine.So I don't understand how all these women are saying this is better than getting lips injection. It saying how much your lips will improve and get plump absolutely nothing has changed about my lips or my sister's e except some shine. You can get shine from many lip gloss. But neither one of us has seen any driffrence in our lips getting plump.I think they photo shopped the pictures of other women.

T
Thomasine G.

Smokers lines

This is more a question than a comment. I smoked for several years and I have deep "smokers lines" on my top lip. Any suggestions for this? Are there before and after pics??

C
Charmaine W.
City Beauty’s response

Hi Charmaine, we can recommend City Lips, Multi-Action Sculpting Cream and/or Line-Blurring Wrinkle Filler to help smooth the appearance of lip lines. We do have some before and after images on our Facebook page and Instagram page.

Not for me…disappointed

With only one application yesterday I woke up today with a little tingling and my upper lip is itching. Unfortunately, I guess I'm one of those that is sensitive to one or more of its ingredients.

S
Susan W.

Did not work!

I was excited to get it in the mail and I tried it following the instructions to put a thick coat on. Nothing was on my lips to start and it didn't work. I felt the very slightest of tingles, but my lips did not plump. I've worn it many other times and nothing happens, not even a tingle. So I am asking for a refund. I was so hoping it would work! Nice gloss, but not for $35.

E
Elle

City lips

How long should it take before you should see a difference?? I've been using for 3 weeks and apart from shiny sticky lips no improvement what so ever , total waste of money !

P
Pauline

What a rip off!

I have had the City plumping lip gloss for 2 weeks, and I see no change at all in using it. I wish I hadn't bought the extra tube. The fragrance isn't good either. Fragrance free would be my choice if they had it, and if I could see any change in my lips.

N
Nancy

Not quite a magical product

Unfortunately for me this product has done absolutely nothing for me. In a moment of pure weakness I followed the Google trail of creams for aging hands and decided to give rive this product a try. At best it makes my hands look a little duller in appearance so maybe that could be considered helpful? Regardless my hands have no had the all magical effects as promised from the photo montage seen on the website. If you are worried about your hands aging, do yourself a favor and save the money for a treatment that will produce actual results.

E
Emily

its a lie!

It seems that all the positive reviews are likely from individuals who were paid to write them. The product doesn't actually plump your lips; it only provides a moisturized, glossy appearance. I have been using it for a month now and I'm disappointed. I also reached out to customer service via email but have not received any response. It's unfortunate that I fell for this and bought two with a bogus coupon. Don't be deceived by this; I am certain there must be a product that actually works and does the job. This one is definitely a scam.

M
Maria

Not what I expected

The first time I used this, my lips tingled making me think it was working. My lips did not change in the least bit. Every time since using it the first time, there has been no tingling and NO change in the appearance of my lips or fine lines. It is very thick and does not stay on long. Definitely a let down for the price.

J
Julie S.

false advertising

Sadly this is the second time i have ordered City Lips. i should learned the first time. Yes, product does condition your lips but as for its "plumping claim, it is non existent. Where are the before and after photos? Very disappointed.

N
Nanci N.

Very little product in tube:(

I loved this plumper when it first came out years ago. But, the last 2 times I bought it, there was very little product in the tubes! Didn't last long at all! But, as it's 2 for one, I will try it one more time. I used to love this product, one tube would last for a long time...not anymore:(

M
Marcia

Bad Reaction

While I ♥️ many other City Beauty skin care products, my lips react badly to something in the City Lips product. I develop a red rash on my lips and above and below the lip area. It is uncomfortable. No doubt an allergiy to an ingredient. I swear by face and body products - this is the only one J cannot use.

A
Anni M.

Multi action sculpting cream 1.69 fl oz

I purchased the city beauty multi action sculpting cream. It was the three jars for around that hundred dollars, truly believing in all of the promises and I was let down and completely disappointed! I did not see or feel any change or difference in my face, so I will not try it again!! I also purchased it with the line blurring wrinkle filler three of them for around $107 mark so quite the bill again believing in all of their hype and promises and I was left completely disappointed!! so my $230.00 investment was a great disappointment!! Thumbs down for city beauty!!

J
JoAnn

Lip gloss

PLEASE READ this product does not work I called to return it they do not pay for the shipping to return it do not buy it do not waste your time do not waste your money

E
Erin H.

No help with lip lines.

I was excited by the reviews I read and willing to spend the money from my fixed income for the promised results. I have been using for 4 weeks and have seen absolutely no results.

D
Dorothy

Doesn't work. Waste of money

It does NOT work! I was very excited to receive it based on reviews. But there is NO difference so ever! Not even a slight one! It reminds me Clarins wrinkle smoothing product. I wasn't expected a miracle and i am very realistic but come on… not even a little better??!

L
Larisa P.

DON'T FALL FOR IT!!!

This lip gloss does ABSOLUTELY nothing. I should have returned it after reading the reviews, but I had grand ideas of what ifs and maybes. It's super thick, which whatever, but it doesn't enhance anything or do literally anything.

A
Audra M.

Zero results after a month

I've been using this serum booster twice a day for just over a month now & haven't noticed any changes. I'm regretting that I bought 2 bottles of something I'd never tried, but I love City Lips so much that I thought it was worth the risk. I'm completely disappointed.

S
Sydney V.

ASTONISHINGLY IMPRESSIVE RESULTS!!!!!!!!!!!!!!!!!!

"Astonishingly Impressive Results"!!!!!!!!!!!!!!!! I saw a transformation with the 1st application and results only got better with use!!!!!!! I love the fact that it stays on even when washing hands and having to sanitize after every guest I wait on. This product completely ROCKS!!!!!!!!!!!!!

D
Dawn S.