CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

266 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

I do not notice a difference. It is such a small tube for such a high price. I actualky thought it was a sample. I will not be buying it again. Disappointed.

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Debra M. Verified buyer
City Beauty’s response

Hi, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips and pair with City Lips Clear.

I was disappointed the product was giving very high standards but i have used the city lips for nearly a week and nothing i was hoping for at least a little but nothing

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Cheryle P. Verified buyer
City Beauty’s response

Hi Cheryle, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

Well I placed the order with City Lips approximately 4 weeks ago & I'm still waiting for details regarding my order & payment. I think this is not good enough & would never again order from your company!!! There are other similar products more readily available that work just as well.

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Sharon L. Verified buyer

I kind of bummed out. I used this product and i dont see any difference in my lips at all. I am looking dor a more plump lips. Over all shipping was good and only took a week to get to get to me which was good

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Terisa L. Verified buyer

I dont like that its sticky very sticky would be better if it were more i wanna say slippery like a glossy shine slippery will not use because its sticky dontlike that .

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Dawn C. Verified buyer

I'd like the product very much, however it only lasted a little more than a week. I would like for it to last longer or to be a little more affordable.

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Rosanne R. Verified buyer

The size of the tube is extremely small. The price is high. It hasn't helped my problem of extremely hooded eyes as of yet. Fingers crossed but I won't repurchase as the price is too high for what you get.

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Cynthia A. Verified buyer

I have hooded eyes, and the entire reason I bought this product was due to the reviews and videos I saw if people who have used it. My results weren't quite the same, which was disappointing. While I did feel like it did a LITTLE "lifting", it was unfortunately not anywhere like the ads. I probably won't purchase it again.

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Erica M. Verified buyer

This gloss is amazing. Not too sticky, pleasant flavor, nice coverage, and it lasts longer than most gloss. I was able to get about 3 weeks use from each tube. As for it's claim to plump your pout or diminish lines around your lips, it is a bit far fetched. Pricey for the results. I used it 2-3 times daily for 12 weeks.

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Lacey M. Verified buyer

So far so good. I love the nighttime lip oil - I bought it before and lost it. This was a replacement. But the lip cream - it really hasnt been long enough to provide an honest review. The price is outrageous- I would only by on sale. It's too expensive.

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Monique C. Verified buyer

Im unable to see much difference with both of these products but I will write another review after ive used them alot more. Too expensive to not work as advertised.

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April S. Verified buyer

Was tricked into this buy. It does not plump as advertised. You feel tinkling but that lasts about 10-15 minutes. The pro is that the gloss as quite a while. Otherwise, i'd rather my money back and stick with a gloss that actually functions as advertised.

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Shannon H. Verified buyer

The product works great. However, I didn't like the scent. I should note, I am very sensitive to scents.

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Daria B. Verified buyer
City Beauty’s response

Hi Daria, we're sorry the scent wasn't a good fit for you. City Lips is fragrance-free, but it does include a vanilla flavour that can be more noticeable for those sensitive to scents.

This absolutely does NOTHING to make my lips fuller. On the other hand I do LOVE that its thick & makes my lips feel moisturized!

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Angel G. Verified buyer

Thick, sticky, definitely no plumping effect (for me) but i guess my lips are moisturized so theres that.

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Alyssa F. Verified buyer

I absolutely love the lip gloss and will purchase again. However, the night treatment is just glorified lip oil and too expensive. Will not purchase that night oil again

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Rebecca (Becky) K. Verified buyer

It's ok. It's not quite as good as advertised. It is somewhat tacky feeling. I'm going to use it. But it's not my favorite

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Candace M. Verified buyer

The lid lifting cream works well but to soon to tell on the lip oil.

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Dainette J. Verified buyer

Tube much tinier than expected and tastes absolutely horrible if you dont let it dry down before sipping or anything.

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Wendy M. Verified buyer

There was jo change to the plumpness of my lips at all although did look smoother

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Karen H. Verified buyer