Disappointed
I was very disappointed with the amount of actual liner in applicator.
EVERY RATING. EVERY PERSPECTIVE.
City Beauty
Customer Reviews
7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.
Updated September 2026 · How our reviews work
7,931 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
City Lips
This product did not make any difference on my upper lip.
1 tube almost empty; 1 maybe 1/2; 1st was full
I did the Subscription for 3, and 1st was full, but other two obviously were not - 1 maybe 1/2 full - 1 almost empty & only got 1 time use! WHY? No real results yet but am 71 with deep wrinkles, so may not be for me. Some seem to imply it improves look over time, so how often is another question - WHICH BEGS THE QUESTION: why so little if studies say women used it TWICE/DAY?‼️. At that rate, tubes last about 1 week or less‼️. Is that why there's so little information & directions? Most give detailed directions & tips - even a video or videos on how to apply correctly, when (what order in beauty routine), tips for different problems (like deepness, area, best results for certain types……etc…… Most brands explain what order to put on products, how much to use, how to do so for different types, and tips for getting best results - I called in and Rep had to look up info, then said simply said to warm tube in hot water beforehand and use on clean face (didn't know if meant after beauty products and moisturizers, etc…. ). We need better instructions from the get go, not after we complain and you have cs contact us with "suggestions" on how to get the most from product - That's just BACKWARDS. Nothing about how much or how to use that little tip - when to use in beauty routine - nothing!
No comparison to Cit Lips.
Have to reapply constantly. And it goes fast.
Disappointed
This didn't work for me. So disappointed.
test with photo
adding a test review that has photos
Multi-Action Sculpting Cream and InvisiCrepe Body Balm
I love this product... Every woman should try this product.
Multi-Action Sculpting Cream and InvisiCrepe Body Balm
I love this product... Every woman should try this product.
no results
I'm afraid that I am not noticing any improvement (after several weeks of use).
Not what it is cracked up to do!
I did not see any more fullness/plumpness to my lips. My lips were smoother.
horrible
this burned my lips and it's too expensive for the temporary
City lips
It's a great lip gloss!!! But it does not plump up your lips!!!
Very sticky
I was looking forward to trying this, to help with the fine wrinkles around my mouth. However, it is super tacky feeling. Not sure if it will be as effective if I put it on and then try to dab off the stickiness.
City Beauty’s response
We're sorry to hear this, Susan. We always want you to love the product, but understand that not every product may work for everyone. Our customer support team has shared tips on how to get the best results using City Lips, along with return instructions via email. Drop them a reply when you have the time.
Sticky!
This lip plumper is very sticky. The shimmer is nice but it's tough to get past the "goo" on my lips. Even the thinest layer is super tacky. I wanted to like it but can't.
City Beauty’s response
We're sorry to hear this, Mary Joan. We want every experience with City Lips to be enjoyable. Our customer support team would also be happy to offer tips or discuss options—feel free to reach them at [email protected] or 1-800-347-1558.
The overall look and packaging was impressive but I did not enjoy the slightly burning sensation after a couple of minutes, on my lips plus not much difference in appearance. Maybe it doesn't agree with me, but that's the risk I took.
City Beauty’s response
Hi Emma, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
This is not a lip plumper, it made no difference to my lips. It is nothing more than a lip gloss and a very thick one at that. A total waste of money
City Beauty’s response
Hi Bev, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
The advertisement is ridiculously false with the actors lips plumping up right in front of you. It does not plump at all. I cant believe people fall for it. I cant believe I fell for it🙄
City Beauty’s response
Hi, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
Dont be fooled, this product only works temporarily. Once you smile or move your face, its effects are gone. There are no long lasting or cumulative effects. Duped again . . .
It's OK, but it definitely stings your lips and it advertises that it does not and I've had it for a week now and I've been using it 2-3 times a day minimum of twice a day and I see zero difference I see no difference in plumping whatsoever
100% totally disliked everything. It's so far has done. Absolutely nothing for the lines above my lips. I've been using it for a couple weeks doesn't hide them at all. And the most disappointing thing is how much I had to pay for a tiny damn tube that was about 3 inches long and I'm probably almost done with the thing and I don't even use a pin size application. I will never order this again totally totally disappointed. The price does not go without teeny teeny tiny this tube was. The only reason I gave it one star is because I couldn't submit it unless I did.