Didn't work!!! Then I had to send the used container back through USPs tracking which cost $8.25 and still had to follow up to get my refund 2 weeks after it had been deliveted.
EVERY RATING. EVERY PERSPECTIVE.
City Beauty
Customer Reviews
7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.
Updated September 2026 · How our reviews work
7,931 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Do not waste your money !!!!! I have tried this product for 5 consecutive days and it DOES NOT do anything to improve the shape of my lips. I have also asked a friend to use it to see if it worked for her and IT DID NOTHING. Better to buy a cheap lip plumper as they work.
It's been almosy a month since I received the night oil and been using it every night and in the day time i've been using the lip gloss and my lips are the same i haven't seen any changes. So for me this didn't work.
It did not plump lips at all. In fact, it didn't even stay on my lips very long compared to other lip glosses. I'm not going to waste any more money on it
It does not plump the lips like it says it does so I am not happy with the product at all. It does make your lips, soft smooth, but I was looking more towards plump Fuller lips which this product does not do at all.
I have been using this product for a few weeks and have not seen any improvement on my skin. Will keep on using it to see if I see any improvements in the coming weeks.
Insider Favorites
The advertising is appealing, however, the product is not of high quality. It does not appear to be effective in enhancing the appearance. I would be grateful for a refund.
I had high hopes for this product. Unfortunately i found it to be just a gloppy lip gloss that reminded me of back in the day! No plumping, not even a tingle so i will use as a top coat over lipstick.
I really don't no what all the hype is about this product it is gluggy I have been using this for just over a week no difference in my lips at all when I put it on my lips just feel very sticky not impressed ,I will just keep using my $3 chap stick
Very sticky product. Not satisfied with this product. It would be nice if this lip gloss had a smooth sleek feel with application. I'm disappointed with how expensive it was.
I was really hoping to like this product, but sadly it's a no go for me. Awful smell upon opening the gloss container which lingers. Chris with their Customer Service Department was very kind over the phone and did his best to assist me. I am sending the product back today.
It does not plump lips. Instead, it leaves a red ring around the outer part of your lips that takes a while to go away. It also leaves a white film on the inside of the lips 7-10 minutes after applying that you don't realize you have until you look in the mirror.
I haven't had a chance to try out yet. I have been out of town. They arrived well packaged, and is safe inside the house. it could very well deserve five stars. How can I say until I try it?
This doesn't work it left a thick layer of goop on my lips ! No plumping what so ever!
City Beauty’s response
Hi Penny, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
Unfortunately, this product caused my eyes to become irritated and itchy and my eyelids swollen.
City Beauty’s response
We are so sorry to hear about your experience, Lee Ann. Please contact our Customer Support team, who will be able to assist you in obtaining a refund.
Doesn't work for me at all. So very disappointed. I guess this is a very expensive lesson learned. Not to believe everything on the internet.
City Beauty’s response
Hi Nicole, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
It js just a regular lip gloss. No plumping effects at all. Its amazing how companies get away with blatent misinformation.
City Beauty’s response
Hi, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best plumping results with twice-daily use of City Lips® Clear for 30 days. Apply a generous amount to clean, dry lips.
Very, very disappointed. The product makes no difference whatsoever in my fine marionette lines. Waste of money.
City Beauty’s response
Hi Jennifer, we're sorry to hear Ultra-Fill Marionette Line Treatment didn't give you the results you were hoping for. Results can take consistent use over time to become visible, and everyone's skin responds differently. Feel free to reach out to our support team for some tips.
This didnt do anything for me. The plumping gloss is great. Not the Line Therapy.
It was supposed to make your lips plump. It did not do that. It's an awful product in my opinion.