CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

266 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Haven't been using long enough

It's hard for me to write a complete review as I haven't been using it long enough. I give it 3 stars because so far there is no irritation like I've experienced with other brow serums. When I've been using it long enough, I will update this review. One thing I would change is the applicator. I believe a doe foot applicator would be better than a spoolie. Other serums I've used that had a doe foot applicator made it easier to apply.

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Rebecca W.

the lip plumper is way too sticky, but the lip oil is luxurious

I won't buy the lip plumping formula ever again - it is so sticky and hard to work with. But the lip oil is wonderful and I use it several times a day

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Lori Z.

InvisiCrepe is average

I was very hopeful that InvisiCrepe would make a visible difference in my arm texture and appearance. While it helps maintain qualities, it didn't really do anything to lessen crepey skin. Maybe I need more than one container to experience a difference.

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Diane B.

Disappointed

I have used it two times a day for three weeks now, and I really see no improvements… no lifting, no filling in of creases or wrinkles or added moisturizing.

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Constance G.

I really like the oil

I really like this oil for my lips. I ordered the pink champagne and the sangria. The only downside I have seen is that it doesn't really plump as well as other products but great for moisture.

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Leslie P.
City Beauty’s response

Thank you for taking the time to write to us here, Leslie. We're sorry to hear this! We always want you to love the product but understand not every product may work for everyone. Our customer support team has sent over tips on how to get the best results using City Lips Plumping Oil as well as return instructions via email.

Love the applicator

I've been using this for a while and haven't really noticed much difference. I opened a new one about a month ago and the white applicator broke off so in order to use it I have to hold the tip on and press down to get the product out then hold the white tip and blend the product in 😬. I do love the City Lips but I'm so disappointed that the packaging broke right after opening it. I purchased several of them so by the time I got to this one it was over 30 days so I couldn't return it; however. I do believe that it was defective. I'm 75 years old.

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Kathleen B.

Long lasting lip gloss but not a plumper

Pros: very long lasting lip gloss that does keep your lips hydrated. Once once it wears off your lips feel and look the same as it always did Cons: not a lip plumper, no visual difference just a long lasting gloss. A bit upsetting given how it's being advertised

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Saddia

No, it doesn't…

No, this lip plumper has not given me plumper lips at all. I've used it religiously for just over two weeks. It does feel good on my lips, better than a typical lip gloss, though it is a bit heavy. I purchased this product in clear and like it as a gloss over my lip color. It lasts fairly well if not eating or drinking. It will transfer to a glass as most color/gloss can. I really wanted this product to work as advertised. My lips are on the thinner side, not already full as most photos show. I expected to see a little improvement which would have been noticeable. Nope.

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Rita

Defining lip liner

I have used this product for a month now and feel that it really does not do the job without a a clear/ or lip product or lip wax that "helps" control bleeding. At the age of 76 the lines around the mouth are not addressed. I have had issues with bleeding for many years and have tried many products- only to partial avail. . Hopefully there will be some improvements to this product . I am from Canada .

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Donna F.

A little bit disappointed

I had high hopes for these liners, since I absolutely adore the glosses/lip treatments. The colors are nice, though the nude shade runs too warm on me. I don't believe they are worth the price.

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Nicole

Disappointed

First, they discontinued the matte finishes which were my absolute favorite. I try the gloss and it's not for me. It comes on thick and my hair keeps getting stuck to it. And I'm stuck with 3 tubes of this stuff.

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Ari

Beyond Mascara

I purchased this product because I love the City Lips. I was disappointed that the mascara took 3 coats to the same coverage as 1 coat of the 2 other brands that I have previously purchased. I requested a return label.

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Lori Q.

Its okay

I thought I liked the product and bought a second tube. But then I realized it wasn't seeing much of a difference when I used it and when I didn't. I'll finish this one, but not sure if I will re-order.

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Carla P.

Smells Dreadful

While I believe it is very glossy and makes my lips tingle, I do not feel like they looked any fuller. The smell is absolutely horrendous. It smells very chemical and not in a good way.

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Jennifer

Love the plumper

I Love the lip pl umper, it plumps immediately and lasts for hours. I don't like how it feels very sticky after an hour or so though. I see very little difference with the line filler but the oil has worked wonders with my dry chapped lips.

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Stacey

City Lash

This is my first City Lash, I have been using it for a couple weeks. I like the application, but I havent noticed a difference with my lashes yet. I will continue to use it regularly to see.

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Erica

No growth yet

While I love the ingredients in this products, I have been using this twice a day for 1 month and unfortunately don't see any changes to my lashes yet. I will update my review in 3 months.

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Sheryl

Not liking

This is just my 4th day using but as I put it on , it doesn't seem to stay on , the cream rolls off as your applying it You can actually see it roll off

Not as good as Uplift Serum

I have been using Uplift Serum and find it is much easier to apply and the effects are much more noticeable than the Boost. Actually I don't understand why there are two different products that claim to do the same thing. I even called customer service about it and the representative didn't have a clear answer but I decided to try it. I am now back to the Uplift serum. I'm a City Beauty Fan overall...this product just didn't work for me but everyone is different.

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Sandy H.

UPLIFT FIRMING SERUM FEELS GOOD

While it feels good and makeup goes on smoother, I'm sad to say it has done nothing for lifting sagging skin-jowls/under lower lip/under chin/neck area. I have been using it for well over a year.

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Genell H.