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7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.
Updated September 2026 · How our reviews work
7,931 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
I am sorry but this did not work for me. I have before and after pics and there is no difference. They are just shiny and oily. Very disappointed. Would love to post pics but don't see where I can.
Hi Lisa, your lips look amazing! With continued use, you should see even more noticeable results, but they already look fantastic.
Purchased city lash serum at one of their suppliers and got a allergic reaction plus half my lashes came off. The supplier said they don't do any returns on beauty products and to contact the manufacturer and I did and because they directly didn't sell me the product so they couldn't do anything but could offer me a new product, like no thnaks. So both of them didn't do anything and I'm left with half lashes and a bad reaction.
Years ago I bought samples that were in a tube with an applicator and I thought that's what this was. It's those tiny bubbles less than a pinky nail of product.
I have almost finished a tube of this cream and have yet to see any improvement at all. I will continue to use the rest and sure hope I see some improvement soon.
This product makes lips WORSE. I have a feeling it's because the ingredients do not work well in dry climates. (Hyaluronic acid may remove moisture in dry climates, not the other way around). It would be okay if this didn't do what was promised (most cosmetics are hit and miss) but after using it for two days my lips are worse, more puckered, more lines. Gah. At the very least, if you are in a dry climate do not buy.
Color is fine, but it doesn't work. And its pretty tacky, sticky. The lip plumper lacks everything. I only tried 1 color as I bought 2 different colors. I'm highly disappointed and very unhappy. I've not been able to find any number or emailing address. Would I purchase it again? A big NO on that one. I doubt I'll buy another product from you.
When they say "sample," they mean it. $10 for a card with three one-use dots of lip gloss. This is the size other companies offer for free or as a free gift with purchase. Does NOT make me eager to purchase anything else. RIPOFF
They rip you off! Don't fall for their expensive items. There are no such miracle creams, serums etc. And there customer help service is non existent. They have scammed me of over $259!!
I couldn't use it. I love all products I've tried from City Beauty so I made the assumption I would love this. And I bought 4 bottles during a buy one get one free. But I couldn't use it because it has some highly irritating fragrance. I should have returned, but it was not convenient for me. About a year later I have them away to my cousin, and then she was also bothered by the scent and eventually threw them out. Huge waste. :(
Zero plumping effect after weeks of use. Had a mild tingle in one little area one time but. no plumping. Don't waste your money! No different than an ordinary non plumping gloss you can buy anywhere for $5. or $6.
No stars is more appropriate, but not an option. Their claim "City Lips® is a plumping lip gloss that provides both an immediate and long-term solution for your lips." is just another gimmick. While I would like to return the product, the cost and aggravation involved in doing so make it an impractical option for me (purchased while in the US and now residing in Canada).
Received my order and was hopeful. I think my tube must be old, because it is super sticky. Feels like I am putting Elmers glue on my lips. Needless to say, I noticed no plumping. Will ask for refund. I also ordered 2 more tubes, so undecided as to whether I will open them or just return the whole lot.
The tube I rec'd crimped seal was not sealed completely and the product coming out the end. I am not satisfied with what was rec'd. I believe some of the product for how small the tube is for the money came out and not happy with that.
I bought this product and used it as directed IT DONE NOTHING NO IMPROVEMENT NO DIFFERENCE IN MY LIPS…Don't waste your money! I am loving my City Lips been using it for years..wish it done more But I still love it
Hi Linda, we're sorry to hear this! We always want you to love the product but understand not every product may work for everyone. Our customer support team has sent over tips on how to get the best results using City Lips Plumping Oil via email. Feel free to drop them a reply if you need further help.
So I used as directed for the 60day time. Basically ended up with a smudge which did nothing to help wrinkles as described. Matters worse will have to dispute as the 60 day period was questioned and no refund.
I ordered this product about 3 weeks ago in hopes that it would give me a natural plump-Nothing!!! It's sticky and after 3 weeks there are no results. What a waste of $35. It's going in the trash. What a disappointment!!!
I thought when I bought this it would work on my lips as I read all the reviews that customers are very happy with the results but idk I see no difference whatsoever I am an unsatisfied customer!
In about 2020 when I first started using city lips it healed my super dry flaky lips. In about 2023 they changed their formula and it now smells like chemicals and no longer hydrates, but irritates my dry lips and makes them dryer. I tried them again in 2025 but its a lost cause. their product quality has tanked
Product burned my lips , forget tingling this item makes your lips go on fire . I ran to wash it off and still nothing , i had to use Vaseline to wipe this stuff off and finally get relief . NEVER AGAIN !
I had high hopes for this after all the reviews. However, for me, it did nothing. In fact I found it counterproductive. It is nothing more than a high shine gloss. I had the Clear. Then if you put on lipstick, it just goes everywhere. I tried taking it off, and putting on the lipstick, but it was still a mess. I feel I wasted my money.