CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

7,931 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Mrs

I have only been using for about six weeks so I've only noticed just a small difference. I'm sure over time it will create a more noticeable effect. I do love the creamy texture and the ease of applying the product.

B
Bonnie C.

Even my esthetician noticed...

I ordered my first jar a couple years ago. After using it for less than a month, I went for a facial & my esthetician said "you skin looks plump & hydrated!" I should of ordered another sooner, but after trying many others, I ordered my 2nd jar almost 2 years later. I've been using it for a couple weeks & I love it. THIS is the cream, especially for mature skin.

Mrs

Been using for several months and product looks good on my lips but is sticky even after having on for hours. I gave my one year old grandson a kiss on his cheek and when I rubbed it off, his cheek was sticky.

V
Vickey A.

💋

I have been using you multi action cream for a few years (love it), so I decided to try the lip line therapy. I've been using it for about 3 weeks that is why you are getting four stars for now. I did notice a slight change, but expecting more visible change the more I use it. Love your products but being on a fixed income I have to wait for the sales.

L
Leticia T.

It Works But...

I use this product and agree that it produces noticeable results. However, I find the heavy texture to be a problem when one wants to apply makeup after applying. Therefore I only use it at night when I don't have to add anything on top.

D
Donna M.

I really like this product but...

I really like this mascara but I wish it came in a waterproof formula. I swim --a lot-- and occasionally I have to use eye drops. I like to use waterproof mascara for those days when my eyes are drenched either in pool water or eye drops. The wand is really nice get a good coating on my lashes without clumping.

E
Elizabeth

Hydrating....but sometime leaves flakiness.

I do like the feel of Blue Defense HydroGel that I have been using for the last few weeks. The only negative that I have is...after it has been absorbed into the skin, I find my skin gets flakey in places after I put on my foundation. I actually have to wipe away the flakes. Not sure why this is happening. Don't know if anyone else has this occur. That accounts for 4 stars.

M
Madeleine T.

Nice

I really like the feel of the product but found the material of the mask to be so thick it would not lay flat against my face in some areas.

K
Kathi W.

Will take sometime for me, but not giving up.....

I can see an improvement in my hands, but I think it's going to take some time before I can say that they look youthful. I had thick veins going through the tops of my hands. I have been using the Restoring Hand Treatment less than a month and I can see a slight improvement, especially when I just put the treatment on.

M
Michele S.

Promising so far....

I'm 45 days in on Complete Skin Restore and am beginning to see a softening of my neck "tech" lines and tightening in the skin under my eyes. I am hopeful for the full 90 day results and plan to continue as long as it's in production

N
Nadia A.

Serum

I've enjoyed both this serum and the firming moisturizer together. The serum is a bit watery but has helped maintain even tone in my skin with a small lift of eye and forehead lines.

K
Katherine H.

All mascara comes with a few issues... clumps

Yes, it does work, but no one has said anything about the flaking. I could not use this if in a rush because little black flakes/clumbs can be seen hanging on my lashes and around my eyes. It takes me some time to comb them out and remove them. I don't know if I'd recommend it without disclosing the issue.

J
Joanna

Happy

I've only been using it for 2 days but my legs feel softer hopefully will be even better after a week , I have very dry skin and winter really takes its toll so hoping this will finally help. :) :)

T
Tina

Lips

I am 66 y.o Bought to see if decreased lips lines and for hydration. Have been using for a least one month. No drastic reduction in lip lines, but lips look and feel healthier. Hope will prevent chapped lips in cold weather. Bought clear and pink nude; color does not last long but still benefits of healthier lips.

M
Mona

Lips

I really don't see where it does anything it's very thick almost hard to get out of the tube I'm not using it long enough but I really don't see a difference in 34 days I'm using it I may be returning it so I really can't recommend it to anyone unless we can in the week I find a different time will you get the I really don't see where does anything it's very thick almost hard to get out of the two I'm not use it long enough but I really don't see a difference in 3 days I'm using it I may be returning it so I really can't recommend it To anyone at this moment

c
carol L.

My dark spot was smaller and lighter.

It made a difference in the size and color of the dark spot on my cheek. After continued use for 12 weeks, the spot was noticeably smaller and lighter.

H
Heather M.
Dark Spot Correcting Serum

Really works!

I really believe that the dark spot serum significantly lightened much of my dark spots. It was easy to incorporate into my daily routine.

E
Eve T.
Dark Spot Correcting Serum

Highly hydrating

This cream absorbs instantly and doesn't feel greasy at all. In fact, it feels barely there. However, it keeps the skin moisturized all day even in the harsh winter.

H
Haley
City Beauty’s response

Thank you for your review of Daily Hydrating Cream! We're so glad to hear you're enjoying the lightweight feel and long-lasting hydration, especially through the winter months.

Happy Eyes

I have never used eye cream before and I was pleasantly surprised by how it did brighten my eyes. They look more refreshed ,relaxed and moisturized .

M
Marty W.
City Beauty’s response

Thank you for sharing your experience. We're so glad to hear your first eye cream has left your eyes looking brighter, refreshed, and well moisturized.

Love how they feeel!

I love how they felt on my skin. They did not leave a sticky residue and made my under eye look refreshed and moisturized.

M
Monica W.
Renew & Refresh Eye Masks
City Beauty’s response

Thank you for sharing your experience with Renew & Refresh Eye Masks! We're so happy to hear you loved how they felt and that your under-eye area looked refreshed and moisturized afterwards.