CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

266 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Multi Action Sculpting Cream

I've only been using the sculpting cream for 1 week so it's premature to see any real results. I like the way it feels and it gives me a sense of confidence especially on my jaw line and neck. Anxious to see what it looks like and feels like after I've used it for 30 days. Because I'm such a newby with this product I would not recommend it to a friend right now. Ask me in a couple of weeks....

STILL WAITING

I purchased two tubes in the shade clear. I have been using it at night and during the day for over a month with no results. I will continue to be hopeful as I begin using my second tube. It does moisturize your lips, but no plumping for me.

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Pam

Love the product, but it can improve

Love the product, but no way does it last as long as claimed. Maybe half the anount of time if used sparingly. There needs to be more product for the Price and then I would give this 5 stars.

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Arteest

It's pretty good.

Pretty good so far. i've only used it for two weeks now but can already tell a difference. not that significant yet so I will write another review in 1 more month.

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Anna

Wanted to love it, but...

I just received this lip liner in willow and while I love the color I found the product very dry and hard to apply - not smooth at all. The tip broke off during my first use which is disappointing. 3 Stars for the color.

M
Michele O.

Mrs.

I use all the City beauty products in hopes that I will look better. I'm older, and I'd like to look better. I haven't noticed any real difference in using the over night cream. I've been using it for about a month or so now maybe I just need to use it a bit longer.

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Sharon O.
Nighttime Nourishment Duo

Okay

I have been using this for about a month but have not seen much improvement in my lip lines. The product glides on well and does provide some immediate moisture. I'll check back when I've been using this longer. I do use the nighttime lip oil, which seems to work pretty well.

R
Reiko

3

I have only used it two times but I am seeing where my skin looks smoother and just healthier. It has not done much for my wrinkles yet, but I think it will take longer to see results there. I am happy so far.

v
virginia C.

I like it but...

If there was any info on HOW to contact City Lips, I would not be writing this as a review. I've had the product for a few weeks, and I like it. A lot. I would love to give it five stars. But from the beginning, the product was very viscous, and now, using it once or twice a day, it seems to be running out. No way will it last a month. This can't be right. Did I get an old tube? Again, I'm sorry to have brought this problem to a public forum. If there had been a way to contact you privately, I'd have done so.

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Judith S.

Charging Issue

I was seeing benefits from the mask, but after 2 full charges I cannot get it to charge a 3rd time. I have received no response from customer support.

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Diane S.
Light Therapy Face Mask
City Beauty’s response

We're sorry to hear about the trouble with your mask, Diane. Our customer support team has reached out to assist you directly and provide guidance on resolving the charging issue. They'll also help with any next steps if a replacement or return is needed. You can reach them at [email protected] or 1-800-347-1558 if you haven't connected yet.

Color Miss

This color was a big miss on me - just looks orangey-brown and not at all like the description or pics. PLEASE bring back Dusty Rose!!!

J
Joanna D.

Didn't last long enough.

I liked it and I used it very sparingly. I am already out and it is about 3 weeks before the 60 days

B
Beth R.

Very dry

Was too dry. Very hard to even draw on my lips. Tried once and was so bad never used again.

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Amy C.

Effective but pricey

I see temporary results with this but the tube is very small and quite pricey for the amount of product even on sale.

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Mary A.

Product is fine, not enough of it.

The product is fine, but the tube is tiny, and is costly. I haven't seen the results I hoped for despite consistent use.

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Kathy S.

Good product

I like this product, but I will honestly say that I prefer the gloss better, as it has more staying power

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Susan L.
City Beauty’s response

Hi Susan, thank you for sharing your feedback. We're glad you enjoy the City Lips Plumping Oil, and we understand some prefer the long-lasting wear of the gloss. We appreciate you letting us know what works best for you.

Does stay put

I did like this liner but as a personal preference I like a linear that is more creamy and blends well. My CB liner stays where I put it.

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Pam H.

UMMMM-tiny product size

The product seems to work but the tiny (I mean sample size tiny) size is ridiculous/disappointing --.24 oz for 46.00? I may get 5 uses out of it, total.

d
denay R.

Brightening eye cream

I felt like this cream is very nice, luxurious feel, for me though I thought it extraneous as other creams I use from you serve me so well!

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Kelly B.

Still searching…

Was hoping this would be the holy grail of mascara. It was clumpy and it left the dreaded undereye black shadow. Will be continuing my search.

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Priscilla