CITY BEAUTY · CUSTOMER EXPERIENCES
Read what customers say, with 125 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
View product on City BeautyOriginal words. All star ratings.
125 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
I am a big fan of city lips and the city lips night oil, so I was very keen to try this cream. I think it works pretty well at pumping up the skin around my mouth, but my problem is the price point. The tube is so very small and I feel like I could go through the entire thing in just a couple weeks if I used it twice a day. I hope it becomes more popular so that the price comes down.
I am pleased with the City Lips Line Therapy. I'm using it primarily on the upper lip and it does seem to be moisturizing and softening the skin to visibly reduce the appearance of any lines.
I have been using the Lip Line lotion for about a month. I wouldn't say that my 72 year old lips are noticeably different, but I have enjoyed the smoothness with which it is applied. I will say that since using it my lipstick is less likely to "bleed."
I would have given this product 5 stars but it is a bit expensive…I found for my Lip Lines it worked immediately to smooth…I use with the Lip Gloss too…Both products are game changer and I am 76.5 and tried so may other products with no improvements. I will continue to buy both products from City Beauty too.
I have been using you multi action cream for a few years (love it), so I decided to try the lip line therapy. I've been using it for about 3 weeks that is why you are getting four stars for now. I did notice a slight change, but expecting more visible change the more I use it. Love your products but being on a fixed income I have to wait for the sales.
product works great, but is too expense after Currency Exchange is added. I live in Canada and there is a 30 Percent, exchange added
Thank you for sharing your feedback, Mary. We're so glad to hear the product works well for you. We understand that international shipping and currency exchange can add to the cost, and we appreciate you letting us know. If you have any questions about orders or shipping options, our customer support team is happy to help. You can reach them by email at [email protected] or by phone at 1-800-347-1558.
The product is good, i have noticed a difference on my lip lines, however its fairly expensive for a small tube.
I'm 49 and have lines around my lips that have soften since I started using it about 3 weeks ago.
I love how it feels on my lips, haven't noticed any lessoning of lines around my lips yet.
This product is so great for my lips, I have seen the lunes decrease over time
The lines above & below my lips look a little less deep. I've only used this product for a few days and expect better results with continued use.
I love the luxurious feel of this product. I haven't noticed fewer lip lines, but I am hopeful.
I ordered the line therapy , was disappointed on the size forvthe money. Could be bigger for the cost. But I do like it, I don't think I will get 8 weeks out of it for true results
I am a big fan of City Beauty and I want to give this a great review, but I'm not sure this product is working. Maybe I need to use it a longer to give it a fair review. Maybe my lip lines are too far gone due to years of smoking and they're a lost cause. I'll use the two tubes I purchased. If I'm able to update this review, I will. The night oil and the lip plumper definitely work and get five stars!
I like the feel & consistency of this cream. Soaks in quickly. I feel the need to add additional moisturizer/night cream after it has been absorbed. I have not seen any change in my lip lines yet but I have only been using it a few weeks. I ordered 2 tubes so I will continue to use it and look for improvement. Very little product in one tube though.
I'm always willing to try something once. After a month of use, I don't see or feel a difference. The cream has a very unpleasant bitter taste. It lingers for about 15 minutes, otherwise I'd never have applied it a second time. Perhaps there are greater results with extended use. But cost is more I'm willing to spend to continue to use it.
I have only been using this product for a few weeks and to date I can see no difference. I don't really believe that there is a product out there that can reduce wrinkles and fine lines and I have tried many. I want to believe but my mirror doesn't lie.
I have used city lips line therapy every day since receiving it but have so far not seen an improvement in the lines around my lips. Admittedly, I didn't receive it very long ago so I'm still hopeful that I'll see an improvement. All other products I have bought have worked so I expect that this one will too.
I anxiously awaited the arrival of this product. I have been a City Beauty Consumer for the past 5 + years. My main problems are around my mouth. It is a product and aesthetics desert. This product worked a little, but still didn't work as well as I like. I don't know if I will reorder and put it on subscription. It just does not seem to help. I am still using my first tube, and some of the products take some time to work. My status ... Time will tell.
I have been using this for about a month but have not seen much improvement in my lip lines. The product glides on well and does provide some immediate moisture. I'll check back when I've been using this longer. I do use the nighttime lip oil, which seems to work pretty well.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.