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CITY BEAUTY · CUSTOMER EXPERIENCES

Line Therapy
Reviews

Read what customers say, with 125 original reviews and ratings collected on CityBeauty.com.

Updated September 2026 · About these reviews

4.0out of 5

125 customer reviews

View product on City Beauty

What customers are saying

Original words. All star ratings.

125 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Linda Adams

Love the customer service and the support they give to me. Also love the products

L
Linda A.

Really works

This lip therapy really does work! I've been using it for a few weeks morning and evening as suggested, and I honestly don't see any lip lines-at all!!

L
Lynne C.

Pleasantly Surprised!

I have been using Line Therapy on the vertical lines above my lip line for almost 4 weeks. I was very surprised to see a softening of the lines after the first 10 days, even though I typically use it only at night because of medication that I need to apply for rosacea. Once the cold weather arrives I will try the twice daily application. Glad that I purchased multiple tubes while it was on sale. It was a bit of a gamble, but I have had great results from most of the City Beauty products I have tried, and their money back guarantee removes the risk factor. I wear the clear City Lips product on my lips overnight to keep them moist and plump, and the Line Therapy is a great compliment. Looking forward to a smoother upper lip in the weeks to come!

M
Maureen R.

City Beauty Line Therapy cream

I have used this consistently twice a day for weeks and I see vertical lines above my lips lessening this product works

M
Mary Annee E O.

Magic lil eraser

Love this product! Makes the lines less noticeable! Just wish the top stayed on better!

D
Debora T.

Wow!

As an ex smoker I have had very stubborn lines on my upper lip and those stubborn lines wouldn't go away Within 1 week those deep lines are almost gone I honestly can't believe how quickly I noticed a change. My friends and family know there is something different about my face but the comments I have received are "you look really lovely" that has boosted my confidence so much. I use the holy grail of products for my face and body and I feel the clock has gone backwards with my aging. I have never been interested in injectables now I have no need to use them as I have a safe way to drastically improve my overall look. Thank you City Beauty you have a customer for life

D
Diane G.

Ann

Really like this product- feel as though in just a week or 2 it makes upper lip lines soften. I follow it with City Lips clear. TY

A
Ann B.

Smooth lips

Hydrated and smoothed out my lips, highly recommend!

J
Jasmin

Lip Gloss

Purchased the Plumping Lip Gloss and does an amazing job keeping my lips hydrated.

S
Sue K.

City Lips

Love City Lips as it plumps and gives me a shiny glossy smile!

C
Carol M.

Too early for any results. I like the texture.

I've only used a week so difficult to see any results. Tube is small.

C
Connie S. Verified buyer
City Beauty’s response

We're happy you like the texture, Connie! Results with City Lips® Line Therapy typically show with consistent twice-daily use over 30 days. A little goes a long way, and the tube is filled by weight as labelled at 0.24 FL OZ / 7 ML.

Like putting over lips...

Like putting over lips ! Helps lines over lips!

L
Leslie M. Verified buyer
City Beauty’s response

Hi Leslie, we love hearing that Line Therapy is helping smooth those lines over your lips. Thanks for sharing your experience!

I like the lipline therapy it maks my lips and upper lip very moisturised.

L
Lisa R. Verified buyer

Smokers lips

I have never smoked but have the deep lines around my mouth. I'm going to remain using my mouth/lip line therapy. I think I'm seeing a very slight improvement. Going to give it a try until I have used all 3 tubes. Hopeful.

C
Christy

So far so good -- stay tuned!

I've been using the product for about a month, and I am seeing a slight reduction in the depth of some of the stubbornest lines. To be continued, I hope!

A
Anne O.

Slight softening after one month

I agree with other users I have seen a slight softening of the lines around my mouth. I'm using it twice a day and will be vigilant and see how it looks in another month. It is quite expensive so I am looking for great results!!

A
Angie G.

Lip Therapy not as amazing as Plumping lip gloss

So I'm addicted to the City Lips Plumping Lip Gloss for quite awhile now, so I figured I would try the Lip Therapy....I don't see a difference so I am going to stick to my plumping lip gloss. Since my main issue is dry lips that were disappearing, the gloss is hands down my favorite product.

M
Melissa S.

Lip Therapy

I am 73 and although I have never smoked I have noticeable smokers lines. After 5 weeks I have noticed that the lines have softened, not gone by any means, but less noticeable. I plan to continue using this product a few more weeks to see if the results continue to get better.

M
Mary Lou B.

City lip therapy

I feel that my lip lines have softened with daily use of this product, it took me a few tries to realize that I was using more than I needed to because the consistency of the product is on the thin side and comes out of the tube rather quickly so just be aware of that!

P
Patricia D.

Lip Therapy

I tried the lip therapy for a couple of weeks, I should have used it longer to give a complete review. My biggest drawback was I couldn't wear it under makeup. So, I wasn't getting the treatment twice a day as recommended. It might work if it's used as suggested! I will say I've had GREAT customer service with City Beauty and I love their Lip Plumper gloss!!

K
Karen A.

Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.

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