CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

169 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Dissapointed

Based on reviews, I bought this product. But it didn't do anything for my skin. The Night Mask and the Sculpting Cream work great for me...but this is missing the mark. I have better results with a $12 product from the cosmetics aisle at the pharmacy.

D
Diana

Didn't notice a difference

I've been through nearly two bottles and I didn't notice any difference in the appearance of fine lines and wrinkles on my face. Additionally, it runs out very quickly. I'm truly glad it works for others but it did not work for me. I absolutely love the City Lips lip gloss. I'd give the lip gloss 10 stars if I could. I like the company and love that they're Cruelty-Free, this one just didn't work for me.

D
Darcy R.

difference between clear and colored

I have used the clear in the past, love it, so ordered one colored. I put it on awhile ago. It is very runny, bleeds beyond my lips. The clear is sticky, and adheres well. I would not buy a colored one again.

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natalie

Nice Product

Product makes my lips soft, but I can't say that it makes them look larger, which I wasn't necessarily expecting. I use it at night only, because it doesn't mix well with the lip color product I wear during the day.

T
Terri

Very Questionable

Goes on initially very well. An hour or so later it dried lips out...broke out in red blotches above upper lip and below lower lip. Horrible itching! How are folks seeing this product as good??? I'm not understanding it at all. Extremely misinformed by reviews!! Not natural ingredients as advertised.

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Christina

Not sure

I do already have small lips and it did work a little bit for me but I was wondering if there's something maybe a little more advanced or is that it. Meaning I guess is there something a little more powerful for people like my lips.

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Maryann M.

Customer Service.

I tried to order this online, not sure the order went through, i tried 3 times to contact the company to see and they would never respond to me. Absolutely wouldn't do this again.

D
Debbie

city lips lip

The lip gloss is very thick and sticky so it is very difficult to feel natural with it. I will return it and I wanted to make sure that other women knew because I would have never ordered it if I had known it was so thick and sticky. I just hope they will take it back

J
Josee

Scam

The lip oil is fine for an overnight moisturizer but not worth the price. The glosses are a total scam. There's no tingling, irritation, plumping, or anything else. I's basically a very expensive and very sticky lip gloss. I've used all the priciest and most reputable products and this is not effective and not worth your money.

M
Mian F.
City Beauty’s response

Hi Em, we're sorry to hear this! We always want you to love your purchase, but we understand that not every product works the same for everyone. Our customer support team has emailed you some tips to help you get the best results with the Day & Night Lip Plumping Duo.

Works...kind-of.

No product can make those stubborn lip lines go away completely—but this product does lessen their appearance. I would recommend, with the caveat that this isn't a cure, but it does help.

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Gayle Z.

Too sticky. No plump

This does not provide a plumping effect for me. I find the formula to be sticky

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Stephanie D.
City Beauty’s response

Hi Stephanie, we're sad this didn't give you the results you wanted. Our support team can share tips to get the best results with City Lips or help with a return under our 60-day money-back guarantee. Reach them at 📧 [email protected] or 1-800-347-1558.

Not as good as expected!!

I have used this for over a year and notice no difference in my lips!!!

B
Brenda W.
City Beauty’s response

Hi Brenda, we're sorry to hear City Lips hasn't worked as expected. Results can vary from person to person. Our customer support team is happy to help with usage tips or return options under our 60-day money-back guarantee. Please contact them at [email protected] or 1-800-347-1558.

Not plumping

Definitely does not plump, also the color is not buildable as stated. However, the only good thing is it seems to last awhile before having to reapply.

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Wendy D.
City Beauty’s response

Hello Wendy, we're sorry to hear this! While we always want you to love City Lips Plumping Oil, we understand it may not work the same for everyone. Our Customer Support team has emailed you some tips to get the best results, along with return instructions in case you'd like to explore other options.

no reslts

This product did nothing for me. Perhaps it works for others. Had some difficulty with return procedure

B
Bright

Disappointed

The color is fine but the product breaks when used, even when it's only extended little. I generally like City Beauty a lot so this is a surprise.

E
Eileen G.

Plumping lipgloss

Just a basic lipgloss / did nothing . It did not plump my lips at all . Should have stuck with the brand I already used.

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Tiffanie

Problem with this product under makeup

I am having problem with this product as a moisturizer. My base makeup flakes off and turns very flaky. Anyone else have this problem?

City Limits Plumping Lip Gloss

While I think the color was lovely and the lip gloss did not make my lips feel sticky, this product did not, IN ANY WAY, shape or form, did NOT enhance, change, alter or plump my lips AT ALL. I applied it, waited over 30 minutes and nothing. I even applied the lip gloss a second time, as I was really hopeful (and I spent over $35.00 for this!!!) but, STILL NOTHING WHATSOEVER. NO CHANGE AT ALL to the condition/appearance of my lips. I'm 54 yrs old & have been wearing makeup for a VERY long time and am TOTALLY aware of the appearance of my lips. This product is a complete waste of money! You can get an absolute equal product at your local drug store or even a dollar store for a tiny fraction of the cost, i.e. LESS THAN $10!! Do not waste your money on this product!!

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Colleen D.

MicroBiome Night Mask

I am not seeing signs of an improvement. But I will continue using the mask until it is gone.

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Char H.

Very Disappointed

Can't recommend it. I've been using this for over a month now, twice sometimes 3 times a day with no difference whatsoever. Would not buy again. Save your money

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Jo C.