CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

7,931 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Does absolutely nothing. Not even worth the time to put it on, let alone the $35 for a basic lip gloss.

D
Debi P. Verified buyer

I did not notice any difference. I think its very sticky. I am so sad it didnt do what it promised. Waste of money.

C
Christine G. Verified buyer

Just a regular lip gloss . . . does not plump up lips and therefore doesn't live up to "the hype " ! Very disappointed

J
Jennifer G. Verified buyer

Its very moisturizing but it doesnt do more than that. So disappointing. I can get the same thing for 10 bucks!!!!

c
christine N. Verified buyer

Honestly, doesn't seem like anything, but just regular old lip gloss. Definitely not worth the price.

B
Bridget T. Verified buyer

Does not work as advertised. There was no tingling and no plumping of my lips.

E
Elena H. Verified buyer

Very disappointed. Its not a plumper and its very sticky. Not at all what i was expecting.

C
Claudia J. Verified buyer

I just started uding it, so no comment yet Check back in a month or so.

M
Margaret D. Verified buyer

I was very excited about this product, but it was not what I was expecting, just made my lips really red and was not comfortable to wear :(

T
Tia T. Verified buyer

Lip plumper?! Naw, just a gloss. NOT worth $35. Save your money and get a real plumper.

K
Kat R. Verified buyer

Not any better than other plumping glosses amd not worth the money. Will not purchase again

M
Marie M. Verified buyer

This is absolutely not a lip plumper. No tingling or plumping, just a thick lip gloss.

J
Jo D. Verified buyer

This is just expensive clear lip gloss! It doesn't do anything! Will not purchase again!

A
Amy G. Verified buyer

I thought this was a tingling lip plumper. Its not.. it is just a lip gloss. Very disappointing.

C
Carol S. Verified buyer

Sticky and haven't noticed any results

C
Cynthia E. Verified buyer

It's very sticky. Not really plumping.

C
Christy L. Verified buyer

Did absolutely nothing.

G
Genevieve M. Verified buyer

Its been weeks. No shippijg info. No communication.

G
Genevieve C. Verified buyer
City Beauty’s response

We're so sorry for the delay and lack of updates on your City Lips order, Geneviev. That's not the experience we want for you. Please send us a DM with your order details so we can look into this right away!

Defective packageing, all of the product came out of bottom.

L
Linda F. Verified buyer
City Beauty’s response

Hi Linda, sorry about that. Packaging should not be doing that with Line Therapy. Shoot us a message and we will get it fixed for you.

Plain old Carmex is just as good—probably better. Big mistake buying this stuff.

J
Judi C. Verified buyer
City Beauty’s response

We are sorry to hear City Lips did not meet your expectations, Judi. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.