It doesn't really plump up my lips like it said it would
EVERY RATING. EVERY PERSPECTIVE.
City Beauty
Customer Reviews
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Updated September 2026 · How our reviews work
266 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Very ordinary. Nothing special
Easy application. Smoothes wrinkles. Lasts all day.
I love the shine, but it doesnt really plump my lips.
I'm not impressed.
Just ok,not great!
Just sorta is an expensive lip gloss.. my lips don't look fuller or anything..
Its very hydrating but smells bad. It does nothing to plump lips
Not for me, irritated my skin
Not sold on this one
I find it seems to make my foundation not sit well, even if I leave it on for more than 10 minutes before applying foundation. Also not sure if I am seeing any visible difference and have used it a lot in the past - have now dropped it from my routine.
Concentrated Youth Serum
City Beauty’s response
We're sorry to hear this, Kym. We know how frustrating it can be when a product doesn't layer well with makeup or deliver the results you were hoping for. Our customer support team has reached out with tips on how to get the best results using Concentrated Youth Serum, along with return instructions via email.
Buyer Beware
I love the products and wait for sales because they are so expensive. However, when I ordered during a sale, the product was not delivered because a large shipping charge was owed. Customers should be told this when they purchase. It's not a nice surprise. The shipping charged wiped out a lot of the discount.
City Beauty’s response
Thank you for sharing this feedback, Janice. We understand how frustrating it can be when shipping costs aren't clearly disclosed upfront and impact the savings you were expecting from a sale. Our customer support team would be happy to review your order and help clarify what happened. Please reach out to [email protected] or call 1-800-347-1558, and they'll be glad to assist.
Miracle vanishing cream
NOT happy. Wrinkles didn't disappear in 5 minutes or 5 hours. Spent a lot of money for 2 tubes in case this really did work as advertised and reviewed. I will keep using the 1 tube I opened in case it eventually works. Otherwise, I would advise against this product as I feel like I was duped again. Nobody's fault but my own. Good luck to everyone as hopeful and desperate as myself.
City Beauty’s response
Thank you for sharing your honest experience, Christie. We understand how frustrating it can be when a product doesn't meet expectations, especially after investing in it with high hopes. Results can vary from person to person, and we'd love the chance to review your experience and see how we can help. Please reach out to our customer support team at [email protected] or 1-800-347-1558, and they'll be happy to assist you.
Problem with container
I didn't really get a chance to see how this product worked because the "step 2" button did not produce any product after the first few days. I didn't see any way to fix it so I just stopped trying because I don't have time during my routine to fuss with problematic applicators.
City Beauty’s response
We're so sorry to hear about the issue with your applicator, Rachel. We understand how frustrating that can be, especially when trying to keep your routine simple. Our customer support team would be happy to help with the applicator or provide return instructions so you can take advantage of our 60-day money-back guarantee. You can reach them by email at [email protected] or by phone at 1-800-347-1558.
Need More Time To Decide
I really haven't used it long enough. I will say my hands feel softer but they still look old to me. (I'm 72) I've been using it about two weeks.
Hydrogel
Hydrogel has an interesting texture. My skin wasn't really happy with it. It seemed to clog my pores. I will try again and see if the results will be different. I'll update the review if Hydrogel works as suggested.
Too little gor too much
I ordered the line therapy , was disappointed on the size forvthe money. Could be bigger for the cost. But I do like it, I don't think I will get 8 weeks out of it for true results
Lid lifting treatment.
I have not noticed any changes as yet. It seems to apply and absorb/dry adequately, but I do not SEE any changes. I'm hoping with continuing use…I will see visible improvement. Haven't given up yet.
Average product
I really liked the texture of this cream. Crepiness is camouflaged initially, but I didn't really notice any lasting affect. As with all products some will work for you and others won't. There are other City Beauty products that work better for me.
Body Sculpt Firming Complex
No results
When I first put this on it seems to lift and smooth the lids but within 15 minutes they are back to droopy. Also, very small amount for the price. The reviews were great so I had high hopes but I will not be repurchasing.
Dark Spots still there
This is the first bottle of dark spot illuminator for me. I have been using it for couple months. So far I can still see the dark spots. I don't have a lot, only couples but they are still there. I have ordered another bottle, hopefully over time it will get lighter or fade away