CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

379 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

$35 for sticky lips. Would never buy it again.

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Char S. Verified buyer
City Beauty’s response

Hi Char, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

Have used several times and did not see any changes.

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Cindy C. Verified buyer

Was expecting more didn't do anything

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annette H. Verified buyer

Doesn't work overpriced

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Louise H. Verified buyer
City Beauty’s response

Hi Louise, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

Smell and taste is horrible no noticeable color

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Elizabeth U. Verified buyer
City Beauty City Lips® - South Peach
City Beauty’s response

We're sorry to hear City Lips wasn't a good fit for you, Elizabeth. It's fragrance-free with a light vanilla flavour, so we're sorry that didn't work for your taste preference. Feel free to reach out to our support team, we'd love to help make this right.

The smell and taste is horrible.

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Elizabeth U. Verified buyer

Does not work. Very disappointed in this very expensive product.

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Samantha S. Verified buyer

Didn't work

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Magdalena L. Verified buyer

Not at all what the description told, just another over priced lip gloss

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Rebecca R. Verified buyer

Waste of money

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Diana E. Verified buyer

Didnt like it

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Tina W. Verified buyer

Doesnt work as promised

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Holly W. Verified buyer

Doesn't do anything for plumping. They hydrate well and look nice

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Betsy B. Verified buyer

Overrated. Doesn't get the fuller lips like they mentioned.

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Merit D. Verified buyer

Did nothing

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Dawn D. Verified buyer

Doesn't work dont like

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Trish H. Verified buyer

Waste of my money. Does nothing that it claims to do

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Lanae M. Verified buyer

My package came it's empty it's not good

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Mary J. Verified buyer

Doesnt plump at all

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Abby C. Verified buyer