This product is nothing but lip gloss.
EVERY RATING. EVERY PERSPECTIVE.
City Beauty
Customer Reviews
7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.
Updated September 2026 · How our reviews work
169 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
This is more of a thick moisturizing lio gloss. No plumping effect at all.
Doesn't do what it's advertised to do. Very disappointing
Not very impressed as it leaves a think gooey film around my lips overnight.
Didnt help with lines for me.
I doesn't plump my lips! But super glossy
It's a nice lip gloss. However, there's no lip plumping. So unsatisfied.
This didn't really seem to do anything. Not a fan and wont repurchase.
Not sure if i like it yet.
I didn't like it. It feels thick and really doesn't plump my lips.
I think its a little too sticky on the lips
Very disappointed….its just clear lip gloss. Not worth $35.
Its not as plumping as I thought it would be.
Formula change??
I've been purchasing this product (in clear) for over 15 years and have noticed a HUGE change in its formula. It used to actually tingle and plump, giving my lips a gorgeous pink hue. Now it barely stays "plump" for 5 minutes, and it doesn't affect my lips the way it used to. The worst part of it all is the scent. It smells strongly of chemicals and not vanilla-y as before. It may be due to an older batch that I received, but I will give it the benefit of the doubt for now. I mainly use it before bedtime to keep my lips moisturized throughout the night. The stickiness/tackiness is great for that at the very least.
City Beauty’s response
Jenny, while we're so happy to hear you've been a loyal customer for a long time, we're sorry that you haven't felt the same effects on your recent order of City Lips as you used to! Rest assured, we haven't changed the formula since City Lips was born 24 years ago. Our support team would be happy to assist with a return or a reshipment, under our 60-day money-back guarantee. You can reach them at [email protected] or 1-800-347-1558.
Does not work
I bought two tubes of this product and have gone through almost both. Bought a little over a month ago and have been using twice a day as per instructions and have seen no improvement.
Lip Plumper
I ordered two lip plumpers in different colors and noticed how sticky they are. I kissed my husband's lips and he immediately said "Why is that so sticky?" I knew it was but wanted to see if he noticed, and surely he did! I'm very disappointed as I was looking forward to using them. My lips are tiny so I need something to make them look bigger.
Disappointed
I purchased several jars to take advantage of pricing but wish I hadn't. Cancelled subscription. When I apply the balm & after absorbed, it flakes (similar to peeling after a sunburn). Thought it may be a bad jar so opened another jar. Same thing happened. There is slightly less creping so decided on 2 rating vs 1.
No change and taste horrible
Did not see any change what so ever. Even when my lip got burnt there was no moisturizing relief from this product at all. The taste is horrible. Wish I would have returned and got my money back
Lip Therapy Not
First of all, the lip therapy is the tiniest tube I have ever gotten any product in. The directions say to put generously on your lips and around your lips. It dried my lips out and made the lines on my lips more pronounced. Makeup did not go well over it and it pilled and rubbed off around my lips. I didn't realize this will not help reduce lines, but rather supposedly reduce the appearance of them. Either way it did not do well under makeup. The overnight plumping oil part of the duo was nice. I would like to keep that, but not the tiny tube of lip therapy.
I was not impressed!
I rarely get suckered into these ads but, I read reviews and was believing and buying into them. In fact, I bought two clear City Lips and there was not change to my lips and/or no better than a lip gloss over the counter. I hope they stand by their word as I bought two and I am not happy. My clarins lip gloss works much better and is not as STICKY.