This is just expensive clear lip gloss! It doesn't do anything! Will not purchase again!
EVERY RATING. EVERY PERSPECTIVE.
City Beauty
Customer Reviews
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Updated September 2026 · How our reviews work
379 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
I thought this was a tingling lip plumper. Its not.. it is just a lip gloss. Very disappointing.
Sticky and haven't noticed any results
It's very sticky. Not really plumping.
Did absolutely nothing.
Its been weeks. No shippijg info. No communication.
City Beauty’s response
We're so sorry for the delay and lack of updates on your City Lips order, Geneviev. That's not the experience we want for you. Please send us a DM with your order details so we can look into this right away!
Defective packageing, all of the product came out of bottom.
City Beauty’s response
Hi Linda, sorry about that. Packaging should not be doing that with Line Therapy. Shoot us a message and we will get it fixed for you.
Plain old Carmex is just as good—probably better. Big mistake buying this stuff.
City Beauty’s response
We are sorry to hear City Lips did not meet your expectations, Judi. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
This DOES NOT do what it advertises! Plain lip gloss!
City Beauty’s response
Hi Tracy, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
Does not work
City Beauty’s response
Hi Patricia, we're sorry to hear this! Results can vary, but most users notice the most drastic results within 3-4 weeks. Consistency is key—apply twice daily for best results. With regular use, your eyelids should appear firmer and smoother over time.
Does not work
City Beauty’s response
Hi Lindsay, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
no effect
City Beauty’s response
Hi Talia, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
Returned both items day after I received them. Both terrible quality .
City Beauty’s response
Hi Gail, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips and pair with City Lips Clear.
Didnt work as advertised
City Beauty’s response
Hi Trina, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
Does not remove lines unfortunately, was hoping it would
City Beauty’s response
Hi Renee-Claude, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips and pair with City Lips Clear.
Does not work at all
City Beauty’s response
Hi, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
Does not plump your lips.
City Beauty’s response
Hi Annette, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
Doesn't work and leaves residue
City Beauty’s response
Hi Sondra, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips and pair with City Lips Clear.
Doesnt work! Waste of money!!!
City Beauty’s response
Hi Adele, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.
My fine lines on lips have not gotten any smoother aince using product.
City Beauty’s response
Hi Lena, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.