CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

266 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Seems to dry out my lips but it may be the cold dry weather we are having too.

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katie S. Verified buyer

Not worth paying 40.00 dollars I wouldnt ordered it for that much. It is a nice think gloss for your lips. Price just to much.

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Janora S. Verified buyer

It does work but doesn't stay for a long time, probably like 20 minute the most.

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Gloria R. Verified buyer

Love this wouldnt say my lips enlarged but they improved

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Julie C. Verified buyer
City Beauty’s response

Glad City Lips made a difference for you, Julie. Thank you for sharing your honest experience.

Didnt work like I wanted Please cancel subscriptions

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Elaine M. Verified buyer
Line-Smoothing HydroMask (3 Pack)
City Beauty’s response

Sorry to hear the Line-Smoothing HydroMask did not work out for you, Elaine. To cancel subscriptions, please send us a message and our team can take care of that for you.

Mascara too thick and hard to take off

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Penny M. Verified buyer
City Beauty’s response

Thanks for the feedback, Penny. This looks like it may have been meant for a mascara rather than City Lips, our lip plumper. Either way, if the thickness and removal issue were with a mascara, our support team is happy to help.

I havent noticed any difference since starting to use the product

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Sandi M. Verified buyer
City Beauty’s response

Hi Sandi, we're sorry to hear this! Results can vary, but most users notice the most drastic results within 3-4 weeks. Consistency is key—apply twice daily for best results. With regular use, your eyelids should appear firmer and smoother over time.

Only used for about 4 days. No difference yet.

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Marci N. Verified buyer
City Beauty’s response

Hi Marci , thanks for trying Line Therapy! Since results vary for everyone, we'd recommend twice-daily use for about 30 days. Exfoliating beforehand and pairing with City Lips Clear can also help bring out the best results.

It hasn't hrlped my lines yet. Hoping it will soon.

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Randi A. Verified buyer
City Beauty’s response

Hi Randi, thanks for trying Ultra-Fill Marionette Line Treatment! Since results vary for everyone, sticking with regular daily use over the coming weeks should help you start seeing improvement.

I liked everything about it and disliked nothing! 10 out of 10

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Michael B. Verified buyer
City Beauty’s response

Love this, Michael. So happy City Lips checked every box for you, a true 10 out of 10.

Nice texture, long lasting but not great results as a lip plumper.

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Jane M. Verified buyer

Havent noticed that much differece. But will give it until tube is empty

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Rhonda C. Verified buyer
City Beauty’s response

Hi Rhonda, we're sorry to hear this! Results can vary, but most users notice the most drastic results within 3-4 weeks. Consistency is key—apply twice daily for best results. With regular use, your eyelids should appear firmer and smoother over time.

Makes my lips soft, but haven't noticed any plumping

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Sarah G. Verified buyer

I lov e the product. They got the colors wrong.

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Lora G. Verified buyer

Not seeing any results or difference.

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johanna G. Verified buyer

Nothing great

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jennifer R. Verified buyer

Moisturizes well but isn't really doing anything else.

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Erika P. Verified buyer

Not what I expected as a filler .. But gives a good moisture!

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Ana F. Verified buyer