CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

754 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

It works

I ordered the clear gloss and light pink gloss. The pink is very sheer. It does have a slight tingling sensation but dissipates after a few minutes. My only complaint is that the consistency is thick and sticky. After a few minutes of the application I use a small amount of Vaseline and it helps alleviate the problem. It does plump the lips and is moisturizing

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kristine L.

My experience

I love the way it makes my lips feel. They are softer and a lot more moist, I feel better about myself because I'm doing something to care for my self after so many years of putting everybody else first. I just love this product.

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Debra

Clear lip gloss

I like the clear gloss and have used continuously every day since receiving but have not noticed any "plumping." Lips do seem a bit more hydrated. Might recommend as time progresses and if norice more of a hanhe but not at this point based on price.

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Jackie

Opinion

O.k. It's been 2 weeks or so using this product. At first use I could see a slight difference, my lips felt plumper and very moist. Now that look really has not changed much. But, I will continue to use it.

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Condie V.

Loved the mask

I have to admit i was a little skeptical. Decided to give it a try and was very pleased with the results. My skin felt amazing and was very moisturized without being oily. Its not that I don't think it is worth the price just not sure i can afford to keep purchasing :(

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Diane D.

This really works

This mask does what it promises. It is easy to use once you get the hang of placement on your face. I am not fond of the smell (which is why only 4 stars) but it's worth the result.

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Janna A.

Opinion

This is not going to give you Kylie Jenner lips.However, it does increase volume, I haven't used for a full 30 days. It's a little more sticky than I like.

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Alisa

Review

I think this product is helping my skin but I've only been using it for a week so its really kind of hard to tell yet. I'll get back to you in a month and let you know then. Thanks!

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Brenda M.

Review

I think this product is helping my skin but I've only been using it for a week so its really kind of hard to tell yet. I'll get back to you in a month and let you know then. Thanks!

We will c..

I just received my city lips in clear which I would of liked a pale pink but I had no other options .but I have been using it all day I really did love it and the fact it stays pretty darn well for a lip gloss and it does plump my lips BUT it claims to help smoker's lines in a few ways,well I will b using this faithfully as instructed and eventually using it with lipstick as it claims can, which I don't understand how?!? But I will return in 4weeks to give u an update on all!💋

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Danann

Love it!

I first heard about this stuff from a tanning salon and when I accrued enough points from them, I decided to try a tube. I loved it! No burning or tingling and it has helped a little with the lines in my lips and I'm only in my late 20's and can't afford injections at the moment. The only side affect has been that I get a pimple around my mouth area. Once one goes away, I get another. But I'm overlooking that because the product is working so well.

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Mallory

Returns

I loved the clear and thought it would be nice to have it in a color also. Mistake! It was awful on me. The return policy sounds good, but the cheapest way to send it back is six dollars and it was $5 to ship it to me, so I've spend $11 so my refund amounts to $24. Is it really worth it? Also they have to email you the information to do the return which she said could take a couple of days. So even though I liked the clear, I'm just not sure this is a company I want to do business with.

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Kathleen

People noticed the dark spots on my forehead fade drastically

Im an 23 african american with really light skinned that have just started to experience break outs. I purchased only one bottle of this cream and it worked really good people noticed the dark spots on my forehead fade drastically, although it didn't fade the dark spots on my cheek that much I think I have to use it for a while longer though. Im about to order another bottle because it's been a little over a month since I ran out. And Also it's really good on blemishes too and its not heavy and greasy so thats very rare to find a good dark spot corrector that clears blemishes overnight.

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Jade

It works well!!

My Fiance lives in Kansas and I in Long Island. He asks me take a daily selfie to send to him. He has commented on my eyes, my smile, my make up, my hair, my outfit but never my lips. He had no idea I purchased city lips and eyes. On the 3rd day of using City Lips I sent him the picture and he text me "OMG your lips look so kissable" I was shocked! If there was once reason I purchased this product, that would be it. For him to see my picture and want to kiss my lips.. It works!!

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Chelle

It's great at first.

I did fairly well with the first tube and did show some new growth, but am halfway through second tube and it doesn't seem to be doing anything. I am dissappointed that I didn't get more growth...

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Virginia

Mrs

I have only been using for about six weeks so I've only noticed just a small difference. I'm sure over time it will create a more noticeable effect. I do love the creamy texture and the ease of applying the product.

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Bonnie C.

Even my esthetician noticed...

I ordered my first jar a couple years ago. After using it for less than a month, I went for a facial & my esthetician said "you skin looks plump & hydrated!" I should of ordered another sooner, but after trying many others, I ordered my 2nd jar almost 2 years later. I've been using it for a couple weeks & I love it. THIS is the cream, especially for mature skin.

Mrs

Been using for several months and product looks good on my lips but is sticky even after having on for hours. I gave my one year old grandson a kiss on his cheek and when I rubbed it off, his cheek was sticky.

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Vickey A.

💋

I have been using you multi action cream for a few years (love it), so I decided to try the lip line therapy. I've been using it for about 3 weeks that is why you are getting four stars for now. I did notice a slight change, but expecting more visible change the more I use it. Love your products but being on a fixed income I have to wait for the sales.

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Leticia T.

It Works But...

I use this product and agree that it produces noticeable results. However, I find the heavy texture to be a problem when one wants to apply makeup after applying. Therefore I only use it at night when I don't have to add anything on top.

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Donna M.