CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

169 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

I have been using as directed… havent seen any plumping benefits. They are more hydrated.

A
Abby K. Verified buyer

Unfortunately, it did not plump up my paper thin lips as advertised. It does however provide a nice gloss without a chemical taste.

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Kelly L. Verified buyer

Not as great as i hopef it would be. The lip gloss is thick and sticky.

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Jennifer J. Verified buyer

This did not plump my lips. This is why I bought this lip gloss. The positive thing about this is its long wearing and not sticky.

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Christine H. Verified buyer

I don't find that is anything special or different from other prodects that say they do the same things. Not worth the money.

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Christa B. Verified buyer

Not as effective as the claims. Other products I have used before had a slight tingling and was quite effective immediately, this product you can barely tell it's there.

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Alisa K. Verified buyer

It didnt work, it glossed your lips untill you had your first drink, i paid £42 total waste of money.

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Diane K. Verified buyer

My lip gloss has a weird smell and I didn't notice a difference with my lips looking fuller

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Jennifer M. Verified buyer

Did not do anything for my lips as advertised , its an expensive lip gloss 🤔

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Karen C. Verified buyer

Very small amount of product for the price! I havent seen and difference since using it.

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Elaine S. Verified buyer

Not performing like advertised

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Krissy K. Verified buyer
City Beauty’s response

Hi Krissy, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

Kinda like basic lip gloss

T
Talisha D. Verified buyer
City Beauty’s response

Hi Talisha, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

It hasnt improved the look of my lip lines. At all!

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Jennifer M. Verified buyer
City Beauty’s response

Hi Jennifer, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips and pair with City Lips Clear.

Too red but love all the other colors ..

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Vickie H. Verified buyer
City Beauty’s response

Hi, we're glad you've been loving the other shades, even if Cherry wasn't the right color for you. We hope you continue enjoying your favorites!

it doesn't work

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Barbara R. Verified buyer
City Beauty’s response

Hi, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

Stank to high heaven. Smelled like dead fish. Color was pretty

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Karen S. Verified buyer
City Beauty’s response

Hi, we're sorry to hear City Lips wasn't the right fit for you. While it doesn't contain added fragrance and has a light vanilla flavor, we understand scent can be perceived differently. We're glad you enjoyed the color, and we appreciate you sharing your feedback.

Didnt see it plumping my lips

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Juliet S. Verified buyer
City Beauty’s response

Hi Juliet, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

I see no difference and have been usung this daily for three weeks.

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Karen S. Verified buyer
City Beauty’s response

Hi Karen, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips and pair with City Lips Clear.

Stung a tiny bit, but i never noticed any change, other than glossie lips

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Ann H. Verified buyer

No plumping action at all for me. Looks good and hydrates

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Betsy B. Verified buyer
City Beauty City Lips® - South Peach