CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

379 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

I haven't had a chance to try out yet. I have been out of town. They arrived well packaged, and is safe inside the house. it could very well deserve five stars. How can I say until I try it?

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Mary K. Verified buyer

This doesn't work it left a thick layer of goop on my lips ! No plumping what so ever!

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Penny B. Verified buyer
City Beauty’s response

Hi Penny, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

Unfortunately, this product caused my eyes to become irritated and itchy and my eyelids swollen.

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Lee D. Verified buyer
City Beauty’s response

We are so sorry to hear about your experience, Lee Ann. Please contact our Customer Support team, who will be able to assist you in obtaining a refund.

Doesn't work for me at all. So very disappointed. I guess this is a very expensive lesson learned. Not to believe everything on the internet.

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Nicole B. Verified buyer
City Beauty’s response

Hi Nicole, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best results with twice-daily use for 30 days. For best results: exfoliate first, apply to clean/dry lips, and use a generous amount at night and twice a day consistently.

It js just a regular lip gloss. No plumping effects at all. Its amazing how companies get away with blatent misinformation.

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Andrea J. Verified buyer
City Beauty’s response

Hi, we're sorry to hear this. Results vary for everyone, which is why we offer a 30-day Refund Promise. Many users see the best plumping results with twice-daily use of City Lips® Clear for 30 days. Apply a generous amount to clean, dry lips.

Very, very disappointed. The product makes no difference whatsoever in my fine marionette lines. Waste of money.

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Jennifer W. Verified buyer
City Beauty’s response

Hi Jennifer, we're sorry to hear Ultra-Fill Marionette Line Treatment didn't give you the results you were hoping for. Results can take consistent use over time to become visible, and everyone's skin responds differently. Feel free to reach out to our support team for some tips.

This didnt do anything for me. The plumping gloss is great. Not the Line Therapy.

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Nancy L. Verified buyer

It was supposed to make your lips plump. It did not do that. It's an awful product in my opinion.

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Marie L. Verified buyer

This product gave me itchy bumps on my fingers!! It took forever to get rid of them. Iwant to cancel my subscription!!

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Virginia F. Verified buyer

Not good. The box was split open and the product was solitnooenbwith product squeezed out

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Julie O. Verified buyer

The color ran in to my lines above my lips. Other colors ive bought have not

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Mary S. Verified buyer

The lid lifting has not had any results with me. Results upsetting after 2 weeks of use

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K O. Verified buyer

This product does nothing and was a horrible waste of money. It doesn't even hydrate let alone add volume.

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Keri G. Verified buyer

There was no lip plumping in this lip gloss whatsoever, ZERO. Just s complete lie and wsist of money.

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Symradora O. Verified buyer

I cant tell any difference at all. So so disappointed. Dont even want to give one star.

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Katie S. Verified buyer

I am not happy. See no chanhe whatsoever in lips after applying. Please advise as to how i should ship back and receive a refund.

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Robin V. Verified buyer

It's just a sticky lipgloss! It had absolutely NO tingle or plump. I don't recommend. Very disappointing.

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Barbie T. Verified buyer

Was nothing but thick lip gloss that had NO affect. Mild irritation around the lip turning red. Was that the plump ??

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Bradly J. Verified buyer

Nice glossy lip gloss but definitely falsely advertised. Not a plumping gloss at all. Dont fall in to this trap! Wont be buying again.

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Jennifer H. Verified buyer
Lips and Lash

I have been faithfully using this product and I have seen not even the slightest change. Very dist

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Jolene D. Verified buyer