Crap
This plumping gloss is all hype stupid me got sucked in front australia never again don't even go there!!!
EVERY RATING. EVERY PERSPECTIVE.
City Beauty
Customer Reviews
7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.
Updated September 2026 · How our reviews work
379 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Waste of Money
It's sticky, icky and doesn't work!!!!!
City Beauty’s response
Hi Sherry, we completely understand your frustration and are here to help. Our team can assist with tips for the application or offer a replacement if needed. Please contact us at [email protected], by phone at 1-800-347-1558, or through the contact form.
Doesn't work
I am so upset!!!!!! I really hoped this would work. IT DOESN'T!!!!
City Beauty’s response
We're so sorry to hear this, Elizabeth. We always want you to love City Lips, but we understand that results can vary from person to person. Our customer support team would be happy to share tips on how to get the best results. You can reach them by email at [email protected] or by phone at 1-800-347-1558.
Doesn't work
I hate this product
City Beauty’s response
Hi Kathy, we're sorry to hear this! We always want you to love the product, but we understand that not every product works for everyone. Our customer support team would be happy to share tips on how to get the best results with Line Blurring Wrinkle Filler. You can reach them by email at [email protected] or by phone at 1-800-347-1558.
This product does not work
This product does not work, save your money
Not worth it
I got my city lip in clear. It
NO PLUMP & messes anything under or over it.
First of all - NO PLUMP; second, DOESN'T LAST at all; third, NO WAY helps OVER TIME (I tried); fourth-eighth (and I could go on….), MESSY, STICKY, BLEEDS, ACCENTUATES LINES; ruins anything put on lips under or over. How many studies, people, their ages, and who did the studies & when…… because I canNOT fathom how they reached these 90 percentiles positive results. Seems to me, it's more about jumping on the bandwagon and getting carried away by the smart media, ads, and WISHFUL THINKING so many of us can't seem to give up. That, or the HIGH PRICE TAG means quality & results to TOO MANY, or likely the two combined. SHINE is deceptive and so is the hype here. There seem to be a good number of negative reviews, that's for sure. I continue to try some of their other products influencers praise, but am getting to the point that I believe NOTHING on social media anymore - certainly not all the sales pitches (which have rapidly taken over all aspects of SOCIAL media, like the PIED PIPER)! Can't comment on other products yet, but losing faith as I go - in media, studies, AND so called unbiased reviews. Too bad I'm going on 72 & can't seem to keep hoping🤷
Hand cream
I have used 4 tubes and it has not worked at all.Very disappointed
Lip plumper
I did not receive my order
City Beauty’s response
Hi Karen, we understand how upsetting it is that you didn't receive your order. Our customer support team reached out via email, please drop them a reply to sort this out.
No results after a month
I purchased TWO City Beauty City Lips - Clear lip gloss products under order: ORD-105035441 / CB8747395 on 03/09/2025. These were expensive products at $33 a piece, with an order total of $70.46. Shipping was prompt and the products arrived safely and that I very much appreciate. However, I have many complaints about the product itself. I have used the lip gloss consistently for over a month now, at least once a day, including on weekends. Sometimes, I will reapply once or twice throughout the day. I have not noticed ANY plumping of my lips as promised. Your ad stated - "A deeply-conditioning plumping gloss shown to visibly enhance lip volume in as little as ten minutes. A must-have for anyone wanting noticeably softer, healthier, less-wrinkled lips." I have seen absolutely NO plumping despite my constant use. There has been no noticeably softer, healthier, less-wrinkled lips. I am 59. I have a youthful appearance and my wrinkles are minor so it should have been an easy fix and very noticeable. Not so. Additionally, the smell of this product is horrible and does not dissipate easily. The taste, if my tongue happens to roll over my lips, is disgusting. The truth of the matter is that the statements about this product are lies and I will never purchase it again. I will also be leaving a negative feedback on the product on the website or on Facebook, anywhere that I can, so that people will be aware of the truth before they purchase.
Never received
Never received the product. Just throwing no away.
Never received the product
Have not received as yet so cannot review purchase
This lip plumper
Does not work save your money
Not worth $10.00
Puny amount of product for $10.00. Not worth i1!
So disappointed
I feel completely ripped off. A sampler of the best selling glosses was offered for $10. It looked like three small tubes. Well, the 4 I ordered for gifts - $40 worth - are no more than a bubble pack of one application of each color . I am seriously not happy. If it isn't in a tube, don't show a tube on the advertising or be very clear what your purchasing. I now have to go purchase additional gifts for the four ladies who were going to get these. I would be embarrassed to give this piece of cardboard. If I put all the gloss from these tiny bubble packs into a tube it would fill one up therefore I'm paying a premium. I thought I was getting a great deal which, I assumed, would result in my sisters-in-law becoming loyal customers too.I love all the products I have purchased - and I have purchased many - but I think City Lips just lost one customer instead of gaining 4 more.
Doesn't work at all.
I tried two tubes. Still have wrinkled lips.
City Beauty Eye lift cream
Sad to say this product did nothing for me😩
Terrible product - false promos
My lips became blistered for days.
No Difference
Hasn't worked for me.
doesn't work
I used up both jars and have not had any results.