Review on City lip's
It does not work at all. Both my girl's tried It also. All three of us were very disappointed!
EVERY RATING. EVERY PERSPECTIVE.
City Beauty
Customer Reviews
7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.
Updated September 2026 · How our reviews work
379 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Wonderful product
Love love this product. I have seen a difference in my skin texture in just over two weeks
A wonderful product
This is a wonderful product and I have been using it every morning since I got it. this is
Really works!
Using this product daily-you will definitely see results… i'm 67… I think I've been erased at least 15 years… i'm happy I bought this.
Beginning to see a change for the better!
Goes on smoothly. Wrinkles are less profound. I will continue to use with the hope that my wrinkles will become more diminished over time.
Does Not Plump
Not impressed. Does not plump lips or do anything special to my lips. Very expensive for just clear lipgloss.
Shiny and long lasting!!
Love how long this stays on!! And it's a bonus that you can wear it at night to moisturize while you sleep.
Excellent face mask! The best I've encountered!
5 Star (my phone won't let me click the 5th star!) product! I look forward to using it!
Did not work at all
Save your money unless you want an expensive lip gloss. Used the product for 6 weeks faithfully with no results.
This does nothing!
This product puts a sticky, gelatinous layer of goo on your lips. It does nothing to soften wrinkles or "plump" lips.
City lip gloss
I tried it for 3 days and the outside of my lips are so dry and I broke out in a rash all over my face and earloabs!
Didn't do anything
Not sure how long this is supposed to take to plump but I've been using this all day everyday for 5 days and absolutely no change.
Unhappy
This product does not seem to do anything is very sticky and their customer service email doesn't work. Scam, don't waste your money or time.
10 minutes never came !!
Not one ounce of tingle not one ounce of plump after 10 minutes...nothing!! What a ripe off.
Cancel charges/order
I tried to place an order with my MasterCard for the city lips. It said my card was declined . I tried again not understanding why and again was told it had been declined. today I look on my banking account and I have two charges of $39.95 which means they did go through and I had no verification. I would prefer to have. the order canceled because if I had wanted 2 tubes I would've gotten that particular deal and received a discount. Very unhappy! Taking money when told the card wasn't accepted and charge my card anyway. With NO verification of order placed is not acceptable. I hope that this reaches the proper persons as there is no contact information.
City lips plumper
Hated the product. My lips felt weird and sticky. Returned 3 months ago for a refund. STILL WAITING!!!
Not satisifed
I tried it twice. Both times i had a burning sensation and the clear color turned my lips red. Waste of $
Disappointed
I have been using City Lips for months now and no results at all. A waste of money!
Very disappointed in this...
Very disappointed in this product--not to mention this tiny sample size..does not do as advertised !Requesting a refund
City Beauty’s response
Hi Kathleen, we're so sorry to hear this and appreciate you sharing your experience. We always want you to love your results, but understand that not every product works the same for everyone. Our Customer Support team would be happy to assist you with return instructions or a refund under our 60-day money-back guarantee, as well as offer tips on how to get the best results from Line Therapy. Please reach out to us at [email protected] or call 1-800-347-1558, and we'll be glad to help.
Ms.
I bought this and my lips are still chapped and look NOTHING like the models! I still have lines on my lips after months of use!