CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

754 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

No more sagging!

Great product! Easily absorbs into skin. Within minutes my skin feels firmer, and tighter. I have noticed huge improvement in the sagging jowls. I am 44, and I was beginning to see the loss of collagen, especially in my lower face. This is definitely a serum that I don't ever want to be without.

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Joanna H.

Easy 7 step routine in 1

The perfect "do everything" treatment to massage into my skin before bed! It feels great and my skin is so supple and soft when I wake up, plus it helps with the maskne!!

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Liz W.

Softer neck.

I have only been using this product for a month. My neck does feel softer. I do not see visible signs of improvement when it comes to the wrinkles on my neck as of yet.

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Laura M.

HUGE REDUCTION IN CREPEY SKIN

It's been nearly 2 weeks and I literally cannot wait to get up and use it. I have tried soooooo many Neck creams but this by far is THE ONE.. after such a short period of use to see such good results give me so much confidence. No more neck line tops to hide my saggy crepey skin.

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Marama P.

Dry oil for neck

I am 47. Trying to stay ahead of the game. I had started noticing the wrinkles in my neck in pictures we took on a family vacation. I already use some CityBeaty products so I thought I would give this one a try. Not a miracle yet but I have seen improvement in my wrinkles on my neck! Even if this product helps to keep new ones from coming it will be well worth it! Looking forward to seeing the end results

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T C.

New for me

I've never used an oil for my neck area before. It makes my skin so soft. I've only used it for a couple weeks so I hope it will make a big difference in wrinkles.

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Betty G.

You're never too old to give it a go!

I am 75 yrs with a "wrinkly neck" and since using Ultra Firming Dry Oil, I can honestly say that my neck is showing signs of improvement in just 2 weeks. Now I find myself looking at my friend's necks & mine is in better shape 😂. I don't want to stop using this product.

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Marg

So far it's working

Seems to work well when applied. It makes my neck and chest look smooth at first, but as the day goes on, it is looking back to its normal state.

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Sandi

It works!

I have tried a lot of neck creams, but this is the only one that I see a change with. It is improving the crepy look and have improved my neck lines.

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Vicki W.

Time will tell

I like this product a lot, but the lines in my neck have been resistant to everything. I didn't see any difference at first (except when you first put it on), but the longer I use it the lines are getting a bit better. Not a miracle product for me but at this point I'll keep using.

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Mary M.

Love Dry Oil consistency & absorbtion rate

Really like the dry oil consistency and how fast it absorbs. Things seem to be looking better, but I need to wait a while before knowing if it's making a real change & reversing damage. Then I'd go to 5 stars

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Peggy T.

Hopeful

I think this is working i check it out with my deep neck lines. I love the feel of it and in my serious teenage acne days i never would have thought i'd put oil anywhere near my skin - how times and age has changed. I intend to keep using it to for smoother neck "rings."

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Barbara L.

It's working

I've been using this gor 3 weeks, sometimes twice a day. I'm beginning to see improvement in my neck. I have been using , and still using the crepe body balm and the Uplift firming serum. So far so good.

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Karen M.

loving my Ultra Firming Dry Oil

Love this so far! Would give it a full on 5 star but I've just started using so still hard to know how well it's working. It goes on silky smooth, absorbs quickly, and smells wonderful! I think it's starting to work and so excited to continue using and see the result!

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Cathy S.

Less Self Conscious About My Age

I'm 70 years old and experiencing wrinkling lines across my neck. After using Ultra Firming Dry oil for about three weeks I'm noticing a reduction in the depths of the lines, and hope to see further lessening. It has started to make me less self conscience about my aging, and have had friends tell me they are noticing that I look younger.

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Nancy A.

Small but Good Changes

I began using this product about 3 weeks ago. I can see small changes in my neck which is great. It really bothered me on zoom calls the way my neck looked. I hope as I continue to use the Ultra Firming Dry Oil I will continue to see improvement. Most of the City Beauty products do work if you stick with them.

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JUDY W.

Good product

It is my first experience in addressing my neck issues so I do not know how other products work or don't work. I like how quickly the dry oil is absorbed and makes my skin feel smooth. I plan to continue its use. I do not use any other product on top of it and do not see any noticeable change to my neck yet.

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Loretta

Nice product!

After using the ultra firming dry oil for 3 weeks fine lines and creap paper look has smoothed out. The feel of the dry oil is very nice and spreads easily. I would have liked to see more firming effect but will continue use to see if that happens. If there was a more noticeable firming effect I would have given this product 5 stars. Over a longer period of use this could still happen. Time will tell.

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Cheryl M.

promising results

This product is showing some signs of effectiveness (I have been using it twice a day for less then 30 days). However, I did have an area of breakout and have been avoiding that area when applying the oil, which has helped. I have not discontinued use because I do think it is helping to firm up my neck and décolletage but it is still early in the process.

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Natalie L.

Love the feeling of firming

i love the feeling of the moisture on my neck and chest . Waiting to see a difference as to firming ,not sure yet. I just have been using for a few weeks now. I have been using City for many years and love their products .The original city lips was my first experience with them.

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Beverly