CITY BEAUTY CUSTOMER REVIEWS & PRODUCT RATINGS
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City Beauty
Customer Reviews

7,931 original reviews, from five stars to one. Explore featured experiences, switch to newest-first, or choose a star rating to explore different experiences.

Updated September 2026 · How our reviews work

4.6out of 5

7,931 customer reviews

266 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Average

I have been using consistently for 3 weeks & haven't seen much of a difference. I bought 2 tubes, so we will see if time will tell….

N
Nancy A.

Mixed Opinions About This

My lips most definitely plump up when I use this; however, they also turn bright red, and the plumpness does not last long.

K
Keri

dark spots

I have high hopes for this product. Only been using a few weeks, so not much difference yet.

J
Jeanne C.

Too Early to tell

It applies easily and absorbs quickly. Certainly has improved the area when applying eye shadow. Still too early to tell.

S
Shirley W.

Average

This is a nice moisturizer, but nothing special. I haven't noticed any improvement, but also I haven't had any bad reactions either. I probably wouldn't order again.

City Gloss

I like the gloss's consistency but I was hoping it would plump a little bit more than it does. I also wish the gloss lasted longer.

E
Erin

Lid lifting treatment

I really thought I finally found exactly what I was looking for. My eyelids sag and about half of the tube worked. Now all of a sudden it doesn't.

K
Kathy M.

Not a dramatic change

I am nearing the end of my first tube. I will try one more, but don't see a great deal of change.

K
Kathleen G.

Lid lifter

I have used several tubes of this product and really haven't seen much of a change.

B
Barb M.

Not sure

I purchased the plumping lip gloss and it has an odd chemical smell to it. Not vanilla at all. The shipping was extremely slow.

T
Tina

Eye lift &

I was hoping for the miracle as advertised, but I don't know if it's just my skin, or the cream but I didn't notice any difference. I've used it everyday now for two weeks and my eyes still look the same before and afterwards. My skin doesn't look any better, any younger, any firmer. I still look old and saggy. I'm so sad, and so disappointed! I even got the cream for my upper lip. Same thing. I stand at the mirror and I wait for that miracle, and I close my eyes hoping when I open then I'm going to look better, but it just doesn't happen, so maybe I'm just I'm just one of the hopeless people with awful skin that the cream isn't going to work on. I hope everybody gets the results the creams promises.

S
Sharon O.

Concentrated youth serum

Using the youth serum has helped smooth out deep wrinkles in the jowls after using a month!!!

K
Kim W.
Concentrated Youth Serum
City Beauty’s response

Hi Kim! Thanks for taking the time to write us here. It's good to hear that the Concentrated Youth Serum works. Our customer support team reached out and has sent over tips on how to get the best results using Concentrated Youth Serum via email.

Really don't see much difference

While I don't see a difference in the lines around my lips, the product is very moisturizing which always helps with the appearance of lines.

A
Anita

Happy with product, not happy with half-full container

I really like this product. It made a significant difference in my marionette lines. However, I will not be re-ordering it because it's not right to pay that much then receive a half-full container of product. This is one of three products in my last City Beauty order that arrived half-empty. Skin care and make up companies need to stop letting people return tubes and jars of products that they have been using to "try it." Those used items that get returned have to go somewhere and it appears as though they are being resold at the full price. From now on, I'm buying skin care and make up products sold only in transparent tubes and containers so I can see how much is in it when I get it. Is anyone else tired of buying these items and received half-full items?

M
Margie S.
City Beauty’s response

Hi Margie! Thanks for sending us a feedback. We can see we've replied to your other reviews and the customer support team reached out via email to sort this out. Please send them a reply if you have the time.

Happy with product, not happy with half-full container

This product is great - really helps to blur fine lines and wrinkles. However, I will not be re-ordering it because it's too expensive and frustrating to receive half-full containers. This is one of three products in my last City Beauty order and all three arrived with much of the product gone from the container. Skin care and make up companies should not allow people to return containers that they've been using to "try it." These used products have to go somewhere and it appears they are being re-sold. From now one, I'm buying skin care and make up products sold only in transparent tubes and containers (like the City Lips products) so I am able to see how much product is in the containers when I get them. Is anyone else tired of buying products only to find them half-empty?

M
Margie S.

Happy with product, not happy with half-full tube

I really liked this product as it seemed to make a significant difference with the lines around my lips. However, I won't be re-ordering it because it's already a very small tube for a high price and this is one of three products I ordered from City Lips that arrived half-empty. I guess this is what happens when a company offers easy return policies of make up and skin care products. Those items that are returned after being "tried out" have to go somewhere. I'm now only buying skin care and make up products that come in transparent tubes and containers so I can see what I'm getting and how much product is actually in the container when I receive it. Is anyone else tired of buying these products online online to receive half-empty tubes and containers?

M
Margie S.

Sticky

Surprised it is so thick. Very sticky.I'll use it for a couple of days before I return. See if my lips plump.

C
Cheryle

Overpriced

I like the lip gloss. Don't really think it pumps my lips. Without doing that it is overpriced.

P
Pamela

Line blurring.

Bought this used about six times max. Couldn't believe if finished so quickly! Decided to open up ( struggle!) Couldn't believe how deceptive the packing is. Not impressed!

L
L N.

Average

I've used this for a week and I don't really see any difference. Maybe it takes longer? It smells horrible also.

D
Dana