CITY BEAUTY · CUSTOMER EXPERIENCES
Read what customers say, with 246 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
View product on City BeautyOriginal words. All star ratings.
246 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Does not work
Hi Patricia, we're sorry to hear this! Results can vary, but most users notice the most drastic results within 3-4 weeks. Consistency is key—apply twice daily for best results. With regular use, your eyelids should appear firmer and smoother over time.
Have used several times and did not see any changes.
Does not work. Very disappointed in this very expensive product.
My package came it's empty it's not good
Didn't work
So far i see no difference
This cream did not help at all. Do not recommend this product. Very dissatisfied
I does not lift eye lids at all
Total waste of money doesn't do a thing!
Did nothing for my eyelids!
It does not work. No lifting.
This did not work for me. It actually made my eyes look worse.
It doesn't work as advertised
Can not see sny change after applying the product
It absolutely did nothing for my eyelids. Still very saggy
I have almost finished a tube of this cream and have yet to see any improvement at all. I will continue to use the rest and sure hope I see some improvement soon.
The tube I rec'd crimped seal was not sealed completely and the product coming out the end. I am not satisfied with what was rec'd. I believe some of the product for how small the tube is for the money came out and not happy with that.
I've been using this for months, I'm about to finish my 3rd tube but this didn't work at all. My eyelids are still very droopy. Had high hopes on this but I was wrong. Waste of money. Surgery is the only way. Still don't understand how this is rated 4.5!!
I was so hoping this would help my eyelids, and I've been using it religiously twice a day for almost a month, but it has made absolutely no difference whatsoever. Lids are wrinkled and haven't improved even the slightest. :(
I have been using this product as directed, night and morning, for 46 days with no positive changes in the droopiness of my eyelids. Unfortunately, I inherited my mother's eyelids and have found nothing that helps diminish their sag. I had great hopes after reading the reviews. It has been VERY disappointing.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.