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CITY BEAUTY · CUSTOMER EXPERIENCES

Lid Lifting Treatment
Reviews

Read what customers say, with 246 original reviews and ratings collected on CityBeauty.com.

Updated September 2026 · About these reviews

4.1out of 5

246 customer reviews

View product on City Beauty

What customers are saying

Original words. All star ratings.

246 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Lid lifter

I have used several tubes of this product and really haven't seen much of a change.

B
Barb M.

Eye lift &

I was hoping for the miracle as advertised, but I don't know if it's just my skin, or the cream but I didn't notice any difference. I've used it everyday now for two weeks and my eyes still look the same before and afterwards. My skin doesn't look any better, any younger, any firmer. I still look old and saggy. I'm so sad, and so disappointed! I even got the cream for my upper lip. Same thing. I stand at the mirror and I wait for that miracle, and I close my eyes hoping when I open then I'm going to look better, but it just doesn't happen, so maybe I'm just I'm just one of the hopeless people with awful skin that the cream isn't going to work on. I hope everybody gets the results the creams promises.

S
Sharon O.

Not sure yet

I'm 63 - and have had droopy eyelids for several years now. When I saw the ad for this - I thought- can't hurt. And with my son's wedding coming up (it was this past weekend) - but over a month before it was to occur. It took a little longer to arrive than I expected, and cost more than advertised (obviously because I'm in Canada) - but thought I'd try it anyway. I gave an "average" score because now just over a month later - I am MAYBE just starting to see "some" improvement. Not enough that anyone noticed. I'm still on my first tube (I got 2) & I use it every morning & night. Hopefully, by the end of the second tube I will see a great improvement - but since I can't afford to get more (due to the price difference), if there IS a marked difference - will likely return to my pre-use state. Wish I'd taken before pics - but I do have photos of me from prior to using anyway. Let me see how it is after tube number 2 - or maybe before I get to that. I don't know how long this stuff actually takes to work. We

G
Gerianne

Hood lifter?

So I have some of the worst hanging eyelids for someone my age… I'm 50, I can't believe how tired it makes me look. I'm constantly on the hunt for products that will help tighten them and lift them before I end up having a laser surgery. Upon using City beauty, I noticed that the cream is really thick so right away it has a lifting effect, but as soon as it dries, the eyelid goes back down . And the cream is so thick, that I felt like I had to put a lot on just to smooth it around on my eyes, it doesn't smooth very well. You have to dab dab dab. Overall, the product did not sting my eyes and the lifting effect lasted for a few minutes, but overall, the cost for such a little tube with no lasting results after one tube, not even a little bit, makes me continue to look for the winning product. Unfortunately, this eyelid lifting treatment did very little for the appearance of my eyes.

M
Mindi

Small notice

I just started using the lid lift cream and notice a very small change

P
Patricia A.

It is not good...

It is not good like the tube with darker blue. Quality is different.

M
Myloan D.
City Beauty’s response

Hi Myloan, sorry to hear this. We always want you to love your product, but we know it might not be the perfect fit for everyone. Rest assured, the formula has not changed since we updated our packaging! Our support team is happy to share tips for getting the best results with the Lid Lifting Treatment and assist with a return under our 60-day money-back guarantee. You can reach them at [email protected] or 1-800-347-1558.

Lid

It's average I've only used have tube tho.

T
Tonya B.

There was no lifting or tightening affect at all. Made eyeshadow pill up when applying. Im disappointed- I have loved all of the othe city beauty products I have purchased.

K
Kimberly M. Verified buyer

Been using it religiously for about 3 weeks now, and haven't detected any improvement or change thus far. If I find that I see results after having finished all of the product, I promise that I will come back to report it

J
Jessica B. Verified buyer

I am one half tube down and have not noticed any difference. I apply it morning and night in my skincare routine

L
Lydia F. Verified buyer

I didn't see any results even clise to what was advertised. Disappointed with the advertising and actual results.

P
Paula K. Verified buyer

Didn't work as claimed. Priced high for little to no results

W
Willa B. Verified buyer

No difference in my eyes

T
Teresa D. Verified buyer

Doesn't seem to work on my eyelids

J
Julie H. Verified buyer

It didn't work for...

It didn't work for me. I followed the instructions to a T but no noticeable difference after 3 months using twice daily

c
charlene W.
City Beauty’s response

Hi Charlene, we're sorry to hear it didn't meet your expectations. We appreciate you giving it a fair try over time. Our customer support team has reached out with tips on how to get the best results using Lid Lifting Treatment, along with return instructions via email.

Dont be fooled, this product only works temporarily. Once you smile or move your face, its effects are gone. There are no long lasting or cumulative effects. Duped again . . .

D
Denise G. Verified buyer

Unfortunately, this product caused my eyes to become irritated and itchy and my eyelids swollen.

L
Lee D. Verified buyer
City Beauty’s response

We are so sorry to hear about your experience, Lee Ann. Please contact our Customer Support team, who will be able to assist you in obtaining a refund.

The lid lifting has not had any results with me. Results upsetting after 2 weeks of use

K
K O. Verified buyer

Not really seeing a difference. It works for a minute and then eyelids sink back down again.

w
wendy T. Verified buyer

Did absolutely nothing.

G
Genevieve M. Verified buyer

Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.

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