Disgusted
Can't believe I paid $30 Australian dollars and received the sample trio on a card, I didn't even try them they weren't big enough I just threw it in the bin I will never try anything else from this company
CITY BEAUTY · CUSTOMER EXPERIENCES
City Lips The Showstoppers
Reviews
Read what customers say, with 27 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
View product on City BeautyWhat customers are saying
Original words. All star ratings.
27 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Shame on me!
Be warned! Read the entire description! I did not! I thought these were true sample size glosses in tiny bottles. They are literally microscopic dots of each color. Barely enough to review the color!! Smaller than a free sample you might be handed in a department store. Learn from my mistake. No one should pay $10, plus shipping for this. It's really just a promotional giveaway!! Don't do it!!
Bust
The way that it is pictured leads you to believe you will receive MINI SAMPLE TUBES of product! Not the case! Smaller than an aspirin size of product, I can't carry that! $10 not very well spent for me!!!
City Lips Sample Trio
Absolute waste of $10. This is a sample card that should come free with most any order…especially lip products!
Not worth $10.00
Puny amount of product for $10.00. Not worth i1!
So disappointed
I feel completely ripped off. A sampler of the best selling glosses was offered for $10. It looked like three small tubes. Well, the 4 I ordered for gifts - $40 worth - are no more than a bubble pack of one application of each color . I am seriously not happy. If it isn't in a tube, don't show a tube on the advertising or be very clear what your purchasing. I now have to go purchase additional gifts for the four ladies who were going to get these. I would be embarrassed to give this piece of cardboard. If I put all the gloss from these tiny bubble packs into a tube it would fill one up therefore I'm paying a premium. I thought I was getting a great deal which, I assumed, would result in my sisters-in-law becoming loyal customers too.I love all the products I have purchased - and I have purchased many - but I think City Lips just lost one customer instead of gaining 4 more.
Don't waste your money
This is ridiculous and my review is simple for principle at this point. They have since updated the picture to show the cheap sample they charge you 10 dollars plus tax for. The same type of sample they give for free at any beauty store. The same sample that all 3 colors combined would not cover my lips.. I should have read the return policy. I was charged 8 dollars for a fragile marked box with this sample that can easily slip in an envelope. So now after speaking to customer service, I can either keep it and get a refund of 30%, which is a few cents over 3 dollars. I can ship it back with tracking at my expense to get the full 10 dollars back but I'd be out two shipping costs or I can chalk up wasting 18 plus dollars for something I will now never buy. Either way I can't help but feel screwed over. Shipping fees aside, the sample product itself is not worth the 10 dollar charge.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.