Love City Beauty
I've only had this for a few weeks. I can tell a slight difference in the lift. Hoping for increased results as it progresses.
CITY BEAUTY · CUSTOMER EXPERIENCES
UpLift Firming Serum
Reviews
Read what customers say, with 694 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
View product on City BeautyWhat customers are saying
Original words. All star ratings.
694 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
It's pretty good!
The Uplift Firming Serum is pretty good. But it takes long minutes to apply and I get impatient. But I do like it
Jury still out but thumbs up for now
Still under review but seems promising
Just to be honest
Just started to use it haven't seen much results so far. Age 73
It has not worked for me
I should have read the reviews before I purchased. Any product that has 100% five star reviews seems suspect. No product works for everyone, yet on this site, everyone is ecstatic. I can't be the only person who has purchased this who has not only seen none of the promised results; I have had outbreaks of small pimples.
no reslts
This product did nothing for me. Perhaps it works for others. Had some difficulty with return procedure
Disappoint
So far not impressed I'm 64 years old .... it also flakes .. I'm dissappointmented another time with a product and no results ...
Not for me
Did nothing for me.... I'll keep using until gone, maybe I'll have some cumulative effects
no results
I'm afraid that I am not noticing any improvement (after several weeks of use).
Save the $85
So far I'm pretty disappointed. It's been 3 weeks and I see no difference at all. I will give it a few more weeks but if I see no change then I will return it.
Waiting for my forehead lines to become less deep
I use this serum faithfully twice a day. My skin isn't lined except my forehead. I have yet to those lines diminish. I like that it is natural and feel good on my skin.
Uplifting Firming Serum Review
I like the product but don't like the bottle or applicator it comes in. I would prefer a bottle where you can actually see how much product you are actually getting vs. one that is obscured by this kind of bottle and applicator. The product seems to be showing some difference, but it's early yet to make a real determination.
Wonderful product
Love love this product. I have seen a difference in my skin texture in just over two weeks
MOST Dishonest Company I have EVER had the displeasure of finding
Sure, we have ALL fallen into an infomercial for a 'miracle' product that some 'expert' or 'celebrity' has been hawking because we adore and trust them…..in the long run, I have never blamed the 'celebrity' because they were sold the same pipe dream we were. "This company is honest." And "We are not like the OTHERS" and "You CAN believe everything we say. Just LOOK at all of our reviews!." (That we put up ourselves). They too have fallen for the 'pitch' aka Cher whom I still love and worship to this day & no matter what she put her name on, I'd probably STILL buy it! She's far too smart to make the same mistake twice, thank heaven for all of those that love her as much as I do. I digress. THIS company…. "City Beauty", well, I have used them before. ZERO issues. Loves the wrinkle cream and the applicator pump was groundbreaking at the time. I was even on the ever dreaded (by most) subscription, however, when I became ill (yes, THAT kind of 'ill' which I refuse to give it power by saying it's name just FYI) I had to curb any and everything that had certain ingredients in it. That list is a LONG list which included items that are "Bunny Approved" so no slight against City Beauty there. I just could not use many items for fear of a reaction and I was NOT willing to take that chance after all I have gone through and am still going through, to have any kind of contraindication to a face cream, shampoo or even an eyelash curler. Nada. So, I phoned and attempted to cancel it. I was slyly fast talked into "just put it on hold because you will never get that discount back again and it is a great savings!" So, hook line and sinker, I placed it on "hold" and made a note in my iCal to stop the subscription at the very last moment which was 14 days prior to it being shipped out. When I initially TRIED to cancel it and was "fast talked" into "just put it on hold" I will say, not only are these people professionals, they had ME at a particularly vulnerable time and all I wanted to do was get OFFFFFFF the phone so I could go and vomit in peace. I would have signed over my house at that moment to just get off the darn phone so score points for City Beauty on maintaining their staffs "professionalism" and focus and keep people on the hook so they forget or are too weak to call and actually CANCEL as they initially intended. Good job and even after EXPLAINING the entire reason WHY I needed to cancel, this City Beauty "professional" kept doing the hard sell to "keep it on hold because you will NEVER get this pricing again, wow, that is a great deal!". Being eidetic is not always a 'gift' just FYI. What kind of human ASKS WHY I want to cancel, is then TOLD WHY yet continues to push that person into "keeping your subscription on HOLD" and truly BELIEVES that they follow a 'higher standard' in their ethics and morals. I even explained that the Trial I was on actually COSTS me 25K USD because I am Canadian so it is not FREE, I just happen to fit the criteria due it being a rare form. Nope, not a twitch or care in the world. Zero empathy or emotion. Straight concern on keeping it on HOLD vs CANCEL……and…."Have a nice Day…." CLICK. THAT was my first contact with City Beauty and ya think I would have learned. I am not a stupid person. I have never felt I was what one might call a "sucker" yet at the end of this particular tale…..THAT is exactly how I feel. I don't see that changing because I don't ever see City Beauty changing and growing a conscience or a scruple or two. Don't even get me started on Morals and Ethics…….. My chosen profession has me taking an Oath that I will stand by to the day I die and most likely after. It's how I am built, raised, genetically laid out. I won't change. Not in that regard at least. Which brings me to my SECOND and LAST encounter with City Beauty. Again, while watching YouTube….I was sucked into the MUA of the day, pitching the pitch of allllll pitches on how you too can have these luscious lips WITHOUT filler or the burning sensation of some "OTHER" lip plumper. Over 88% of all women that tried this lip plumper agreed that it was instant and did not tingle or burn. Well, count me in! (Statistics are a funny thing……the best thing that I was EVER taught about statistics…..and remember this because it is FACT…….Did you KNOW that 99% of ALL Statistics are made up on the spot? I'll let that sink in for a bit but guaranteed if you walk away with nothing else, you will remember THAT once you 'get it'.) So off I went on the "Click her for Advertiser" like YouTube does and has it nailed down 100%. Companies that may read this…..put EVERY marketing dollar you have into advertising on YouTube because NO ONE has it nailed down the way they do. Seriously…..their tech behind how they grab you and the psychology behind how it is presented right down to the WAY and LOCATION of where you 'click' on the screen has 100's of hours behind it. They have PERFECTED the "click through advertisement" to a point of success that is unprecedented. What those particular statistics are…..who knows but I could make one up on the spot for you to keep in the theme of it all if you like? So, off I click….and ta da, click away I do. Remember, I am an old hat at this with City Beauty. I know how to play the 'Game'. I got this. Plus, Buy 2 get one free! THAT is a STEAL! (Insert me rolling my eyes here.) Buy 2 and get ONE free? That is just crazy when I can. BUY 3 and GET TWO FREE! NOW THAT IS A DEAL!!!! And the price is crazy! (Won't bother with the dollar amount here because again, as I said, I am Canadian so our dollar is worth about 30% less than the USD but that could change at any moment? Who knows? Not me.) So click for the extra bonus and additional savings I DID! I am no dummy on saving a buck and even if it does NOT work, oh well, the ingredients ARE ones I CAN USE! Yeah! (As MUCH as I love CeraVe, I am getting tired of it….as a self proclaimed 'product junkie', having ONE brand of ANYTHING is just painful! *That statement does NOT include Chanel….erhem.) While clicking through and trying to reach the very very painful end just so I can get City Beauty TO TAKE MY MONEY!, I was offered no less than SIX more "SPECIAL DISCOUNTED RATES JUST FOR ME AND WILL NEVER BE PRESENTED AGAIN SO BUY NOW AS I WILL NEVER SEE THIS DEAL AGAIN!" Yes, SIX…..and the entire time…..there is a count down clock in the corner for EACH additional add on "DEAL OF A LIFETIME" so I am having PTSD flashbacks of working overseas in some very scary parts of the world where a couple of seconds could quite literally mean the difference between life or death. Alas…..I reached the end. It was time to PAY…FINALLY! WHEW! A VERY important detail in all of this is that when i initially "clicked through' from YouTube, A pop up stated "I see that you are in Canada, would you like to continue in Canadian Dollars?" And who wouldn't say YES? Of course I want to know what I am paying vs what I THINK the market closed at. So the ENTIRE TIME I am watching the clock countdown deal after deal after deal which I kept declining, I was being shown prices in CANADIAN DOLLARS, the ENTIRE TIME. So, I am now at the END of this TIMED by the millisecond sales pitch from Hades but darn it, I MADE IT! YEAH ME! So off I go and OH WAIT, do not forget that I will be receiving TWO FREE FULL SIZED PRODUCTS PLUS A SPECIAL SURPRISE FULL SIZED FREE GIFT THAT I WILL FIND OUT ABOUT WHEN MY SHIPMENT ARRIVES….. oh yeah! FREE STUFF…..and THAT is pure sarcasm as I know there is no way I will be able to use whatever that is but still, who doesn't love giving full sized free stuff to their friends and family? C'mon, we love to receive it but to give is divine! So I then count down the days (NO, I did NOT pay the additional 'Express Shipping' for a mere $25 USD EXTRA so I could receive my purchase of a lifetime along with my 3 free full size items. Honestly, Canada and the US REALLY need to sit down and get their Postal Services to TALK & come up with some FAIR across border mailing prices. The US gets completely ripped off by Canada to mail even a LETTER, and we, Canada, get absolutely RIPPED OFF by attempting to receive something prior to recovering our old age pension without paying the approximate equivalent of one months car payment. What happened to our North American familial love and respect for each other? No one is feeling ANY love from USPService or the CPService, THAT is for certain. After all the click through that I survived and was still left with about 10% of the feeling in my hands so I could input my Credit Card, the total pops up, NO WHERE does it say that I have NOW been transferred over to USD vs what I have been shopping in which is CAD. THAT is a HUGE difference. As a matter of FACT, the difference is $37 and change. Something I was NOT aware of until my Credit Card Statement came on line. Thank you City Beauty. You have just dropped the other shoe. I have been waiting for that sound. I wasn't sure if it was actually going to happen but……oh ye of little faith. I am old enough to know better and young enough to do it again and do it again I did. The shoe….or rather, WORK BOOT, dropped and drop it did with a sound that resonated to my neighbor a block and a half away. While I worked out the dollar difference and exchange rate for that day as well as the processing day of the credit card charge, to then find out that it is close to $40 and that is USD, not CAD…..I am slowly becoming calmer and calmer. Now, if you knew me…..you would know that when I am screaming my head off, there is literally nothing to worry about. Not even if I am screaming "FIRE"……ignore me, I am completely harmless. BUT…..when I present myself as CALM. Well, THAT would be a very good time for anyone involved to approach Witness Protection because I can not be held accountable for reaching that particular level of serenity that a normal person might call calm or some would call Nirvana and what will happen once I reach that state. Nope. I can NOT be held accountable. Calm is not a good thing. Not for me anyway. So, I tried to call and speak to a human not once, not twice….but SIX TIMES. Yes, I have them all annotated in my little book of notes, not that I need it but it is always good to have something that anyone without an eidetic mind can call 'tangible' and notes are a good thing to have for those people. I have become very proficient at note taking and writing down exactly what people WANT to know or see. VERY proficient. Six calls and zero 'love' from City Beauty. So I did what I tend to do best. I sent an email. It was more descriptive and detailed than this one. Scary but true. It had to be. I was a tiny cog going up against a billion dollar industry that has, for the most part, zero empathetic humans yet highly trained gaslighting humans, working for them. Some of the best in the business since Ron Popiel has left this dimension, may he RIP. I enjoyed him TBH. In summary, that VERY detailed and informative email included dates, times, amounts, exchange rates, the cycle of the selling AI from YouTube to City Beauty, along with my initial contact with City Beauty and how that went, right on up to the present which also included to the minute, the date and time of my parcel FINALLY arriving…….light. And by 'LIGHT', I mean NOT 100% fulfilled as per the ginormous sales pitch of the century (to be fair it is only 23 years, but still) and THOSE details were also included in my email. Also included was a financial breakdown of what would be an acceptable and FAIR response from City Beauty. I gave three choices of which any one of them were fine by me and up to City Beauty to select. 1. Refund me the difference in USD which is $37 and change. Again, that is in US DOLLARS, NOT Canadian Dollars. (A VERY IMPORTANT POINT HERE) 2. REFUND ME the $87 USD amount for the PROMISED FREE product that is MISSING From my order AND the $37 (and change) USD difference from the Pricing that was NOT made clear in ANY WAY (and still is not for those of you that are Canadian and get sucked in off of YouTube….. eyes WIDE OPEN people!). 3. City Beauty can PAY to have the ENTIRE order returned to them UNOPENED and a FULL REFUND made to me based on the charges of the day that City Beauty was billed through my Credit Card and I made that point CRYSTAL CLEAR because the day of writing that email, the difference would have been approximately $6 USD and in NO WAY am I giving a company of THAT size a "break" just to make this whole thing "go away'. NOPE. City Beauty has now taken advantage of my kindness TWICE and once should NEVER confuse KINDNESS for WEAKNESS. NOT EVER. That is a grievous error made by many people who THINK that they have you over a barrel. Well, I am NOT the person to do that to. The main reason being that the 'chosen profession' of mine, where I took that little thing called AN OATH….well, I take it seriously. I took it serious when I first swore to it and I will take it just as serious to the day I die…… ONE of the most important parts of that particular Oath, to me anyway, is one sentence that I believe everyone should be asked to swear to if only to make this a better world….and that is this….. "DO NO HARM". Simple, right? One would think. To swear an Oath in your profession which extends by the nature of that chosen profession, into your daily LIFE which is to "DO NO HARM" truly makes you think. Think BEFORE you speak. Think BEFORE you act. Think BEFORE you write. Think BEFORE you do ANYTHING that may cause someone harm. Just THINK. Apply THAT train of thought to your daily life even for ONE day and see how it changes you as well as the people you come into contact with. It is a very powerful thing. You do you. So, those 3 choices were presented. The initial response I received was that of which one would think that the person speaking to them was a wise old sage with wisdom of the ages and I was perhaps a 3 or 4 year old who just learned to tie their shoes. Basically, I was 'mansplained' (my apologies to men for that term ever being invented but it does seem to fit in this instance and I do know that now ALL of you 'mansplain' things….just like not all women are truly 'feminists'…..I am just using that particular term for added context to the situation. Again, nothing personal and please forgive me as my intent is NOT to insult or hurt anyones feelings in that other than my own as it was ME that was 'mansplained' to.) that "computers are funny things and they are not all perfect as technology is not all perfect and well, honey, it is what it is. Oops I've. What can ya do? We hope you enjoy your City. Beauty products and next time (YEAH< RIGHT, like there will EVER be a NEXT TIME with City Beauty, HA!) feel free to open a direct chat online OR you CAN ALWAYS call and speak directly with one of our agents who would be happy to SERVE you anytime." YES, SERVE was the actual work used. Trust me, I have the email and it isn't leaving my mitts. I even printed it incase MY "silly technology isn't working as properly as it should because honey, it just isn't perfect you know.". I don't think I have been THAT close to knowingly having a stroke but suffice to say that I could have given my resting heart rate right there and then without any equipment or feeling for a pulse because I could HEAR IT in my own ears. The terms 'mansplaining' and 'gaslighting' and 'condescension' were of but a few of the words that were flying through my brain at the speed of light. To say I was PISSED would be the understatement of the century. As I have said, or rather forewarned, I was as calm as calm could be. I was SO calm, I was actually smiling and my husband just looked at me and quietly got up out of his chair and went to the garage. Smart man. VERY VERY Smart Man. My Father had ingrained in all 3 of us that we should try to wait at least 24 hours prior to responding to something we are becoming unhinged about just incase we say something we can not take back as words can be very powerful if used in a manner intended to harm someone. He was an incredibly brilliant Man and not a day goes by that I do not miss him dearly. HE was THE MAN that set the bar for every male that attempted to date, ask for my hand or plain ol' marry me. Only one ever made it and lasted. He was in the Garage. So, I wrote my response while it was fresh in my mind. I did not hit SEND, rather, I slept on it. If I felt the same way in the morning, I would THEN hit the send button. My response was this: Dear __________, As per your response to my VERY detailed letter that you CLEARLY did NOT read and I say that knowingly because HAD YOU actually READ my entire email, you would NEVER have responded with that drivel I am about to respond to and I will make it VERY easy for you since it is CLEAR to me that my email was perhaps too much for someone in your position and maybe it should be shot up the ladder as they say, to someone with the actual power to take action vs send a condescending response to someone who has worked on 3 Continents and out of those, 11 countries. I have obtained enough accreditations in each of those countries to place me in line for tenure at one of the best University's in the world. I should have known better and I take FULL responsibility in sending an email that was not comprised of monosyllabic text that appears to be more to your understanding. Suffice it to say, in response to your comment about how "technology is not perfect." I will wholeheartedly agree with you on that for one simple and obvious reason which is this: technology is only as good as the human that programmed it. That should be clear enough for you to understand exactly how far your response will go with me especially if you are the one that programmed it which I highly doubt. Now, as I type this, for your personal benefit, I am typing it very slowly which I hope will assist you in absorbing what I am saying. Hopefully. To make it easy on you as well as myself, I am going to copy and paste my initial email to you, which I trust will be passed UP the ladder and, again hopefully, land on the correct computer screen so that this issue can be resolved directly rather than on Social Media or via My Credit Card Company which this billing and particular type of selling and billing, falls under the Retail Fraud Act. My Credit Card Company is MORE than happy to take over this file for me and handle it directly however, I would like this issue to be taken care of my the powers that be if only for ONE reason, and that is so that this NEVER happens to another person especially someone that would NOT challenge your particular response and just roll over and show their pink underbelly. THAT is what my personal goal would be. Please find the copy and paste below. I do look forward to hearing from someone faster than the time it has taken for my initial email to be answered and most certainly faster than it took for my products to arrive or rather NOT arrive as the issue of my MISSING product has yet to EVER be addressed. -AND I did just what I said, I copied and pasted. Now please do understand that I know my response was a tad harsh and condescending in its own right….however, another thing my Father taught us was, never hit first. Be sure to hit LAST, but never FIRST. So I did. After approximately 2 1/2 MONTHS of which I checked my email daily as well as my junk and trash, JUST incase technology wasn't perfect, (Sorry Go Daddy and Apple) to find that NO response had taken place. Approximately a week later, I was balancing my check book and in my account was a Credit from City Beauty for $37 (and change). While I was a tad bit shocked, just a tad mind you, in NO WAY was I shocked once it clicked in my brain that AGAIN, City Beauty has shown their true colors……. As the old adage goes "When someone shows you just who they are, believe them", as the $37 and change that was refunded to me as per my three selections, had missed the mark on ONE thing, ONE important thing……City Beauty had 'refunded' - really I should say "returned the money they stole from me" which would be far closer to fact than my politically correct term of "refunding"- me in CANADIAN DOLLARS. I honestly could do nothing but LAUGH OUT LOUD. LITERALLY. NO mention of the missing product to which I have STILL not received, which, according to their website IF IT is actually technologically correct….states the value at $87 USD. Not an apology for the misunderstanding. Not an acknowledgment of how the 'click through' program changes from USD to CAD but bills in USD and doesn't tell you about it in ANY way. NOTHING. So, City Beauty, I have allowed YOU to show ME exactly WHO YOU ARE and you are 100% correct. YOU are many many many things, but ONE thing you are NOT, which is one of the most integral things missing in the world today to which you are the textbook definition of the antithesis of, and that is HONEST. Thank YOU City Beauty for showing ME exactly WHO you ARE. I appreciate it. If I EVER 'forget', which is highly unlikely, exactly WHO YOU ARE, I will always have your emails to remind me. Actually, I have several copies of your emails to remind ME as well as to SHOW other people what YOU have SHOWN ME about WHO YOU ARE. I appreciate your time in making it crystal clear, I truly do. Fool me ONCE….shame on you. Fool me TWICE……shame on ME. There will NOT be a THIRD time and if I have my way, there will NOT be a FIRST TIME for ANYONE that I even get an inkling of that is THINKING of purchasing City Beauty before they truly get to KNOW YOU the way I HAVE had the displeasure. PS: I Doubt that you will EVER actually post MY personal review of City Beauty. As I said, you have shown me who you are.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.