CITY BEAUTY · CUSTOMER EXPERIENCES
Read what customers say, with 392 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
View product on City BeautyOriginal words. All star ratings.
10 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
iM SORRY TO SAY I HAD HIGH HOPES FOR THIS. BUT FOR ME IT DIDNT WORK. I DONT HAVE MANY LINES THAT NEED FILLED AS I GET BOTOX EVERY 3 MONTHS. SO I WONT BE ORDERING AGAIN. I ALSO BOGHT THE LIP PLUMPING GLOSS. THAT ONLY MADE MY LIPS STING FOR AWHILE, DID NOT PLUMP THEM
I wanted to love it…I'm not sure it's doing anything but I keep using it because I want it to work so badly. I didn't return it but I won't reorder. To be fair my lines are pretty deep but I was hoping for a noticeable difference. :(
I believe my wrinkles might be too much and too deep to see any change, and I probably will not order again. I followed the instructions and used my finger to dab on the product where there are wrinkles between my brows, outer edge of eyes, around my lips and around my mouth area in general. Unfortunately there wasn't hardly any visible difference -disappointing. Too expensive to order again.
I have been using this product for almost a month and I noticed no difference. Unfortunately I am so disappointed. I really was hoping this would help with my wrinkles.
Based on reviews, I bought this product. But it didn't do anything for my skin. The Night Mask and the Sculpting Cream work great for me...but this is missing the mark. I have better results with a $12 product from the cosmetics aisle at the pharmacy.
I've been through nearly two bottles and I didn't notice any difference in the appearance of fine lines and wrinkles on my face. Additionally, it runs out very quickly. I'm truly glad it works for others but it did not work for me. I absolutely love the City Lips lip gloss. I'd give the lip gloss 10 stars if I could. I like the company and love that they're Cruelty-Free, this one just didn't work for me.
No product can make those stubborn lip lines go away completely—but this product does lessen their appearance. I would recommend, with the caveat that this isn't a cure, but it does help.
This product did not make any difference on my upper lip.
I did the Subscription for 3, and 1st was full, but other two obviously were not - 1 maybe 1/2 full - 1 almost empty & only got 1 time use! WHY? No real results yet but am 71 with deep wrinkles, so may not be for me. Some seem to imply it improves look over time, so how often is another question - WHICH BEGS THE QUESTION: why so little if studies say women used it TWICE/DAY?‼️. At that rate, tubes last about 1 week or less‼️. Is that why there's so little information & directions? Most give detailed directions & tips - even a video or videos on how to apply correctly, when (what order in beauty routine), tips for different problems (like deepness, area, best results for certain types……etc…… Most brands explain what order to put on products, how much to use, how to do so for different types, and tips for getting best results - I called in and Rep had to look up info, then said simply said to warm tube in hot water beforehand and use on clean face (didn't know if meant after beauty products and moisturizers, etc…. ). We need better instructions from the get go, not after we complain and you have cs contact us with "suggestions" on how to get the most from product - That's just BACKWARDS. Nothing about how much or how to use that little tip - when to use in beauty routine - nothing!
This didn't work for me. So disappointed.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.