LIP CARE · CUSTOMER EXPERIENCES
Plumping lip gloss. Read what customers say, with 2,247 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
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103 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Like I wrote before, I was expecting a product more intended for application to the area above the top lip . . . but it is more of a lip gloss type product. So, it is ok, but not what I was looking for. I don't normally wear lip gloss, and it is pretty thick, although it does sink in. Can't tell if it's making a difference yet, but I will keep trying. Thanks.
I purchased two tubes in the shade clear. I have been using it at night and during the day for over a month with no results. I will continue to be hopeful as I begin using my second tube. It does moisturize your lips, but no plumping for me.
Love the product, but no way does it last as long as claimed. Maybe half the anount of time if used sparingly. There needs to be more product for the Price and then I would give this 5 stars.
If there was any info on HOW to contact City Lips, I would not be writing this as a review. I've had the product for a few weeks, and I like it. A lot. I would love to give it five stars. But from the beginning, the product was very viscous, and now, using it once or twice a day, it seems to be running out. No way will it last a month. This can't be right. Did I get an old tube? Again, I'm sorry to have brought this problem to a public forum. If there had been a way to contact you privately, I'd have done so.
This color was a big miss on me - just looks orangey-brown and not at all like the description or pics. PLEASE bring back Dusty Rose!!!
My lips most definitely plump up when I use this; however, they also turn bright red, and the plumpness does not last long.
I like the gloss's consistency but I was hoping it would plump a little bit more than it does. I also wish the gloss lasted longer.
I purchased the plumping lip gloss and it has an odd chemical smell to it. Not vanilla at all. The shipping was extremely slow.
Surprised it is so thick. Very sticky.I'll use it for a couple of days before I return. See if my lips plump.
I like the lip gloss. Don't really think it pumps my lips. Without doing that it is overpriced.
I've used this for a week and I don't really see any difference. Maybe it takes longer? It smells horrible also.
I bought City Lips been using it for two days no changes no plumpness yet.
A little sticky, goes on smoothly though which i love. The packaging its simple but boujie looking. Would love it a lot if yall can make it less sticky
I have loved City Lips for years. Obsessed with it, actually. I still love the product but am becoming wary of some recent changes. The product used to be 5ml and now it claims to be 4.9ml yet the price is the same. Sounds like a small difference but I question if 4.9 is truthful. There is a noticeable difference in how long a tube lasts me since the new packaging. Also, the packaging change all around bothers me. The tube is so much larger & not as easy to throw in a small bag. I truly feel City Lips made the tube larger to try to mask the smaller quantity. All the cardboard and plastic wrap each individual tube comes in is ridiculous! I would like to see greener packaging. The tubes used to come in no packaging, just simple in a box. All around, City Lips has made some changes not for the positive, unfortunately.
City Lips is very moisturizing and lasts for hours. I have not benefited from the Fullness they claim You'll experience.
The gloss lasts quite a while. I have read the product's directionos and then searched for other tips online in an effort to be able to apply lipstic at any point after applying the gloss but I've had little luck. I wait 15 minutes even and still no lipstick will stick. I am going to try putting on the lipstick first although I don't think I'll get the benefits intended by doing so. Also, I was attracted to this product because of the lines around the lips (straw lips) and this product does not seem to be intended for those at all. That is disappointing. But, overall, the gloss is thick and lasts a long time. I paid for it so I will happily use it ;)
I would definitely order this again but I don't agree that I have to pay a customs charge to get my parcel delivered in UK
It's not that effective and does cause some mild burning/tingling sensation. It wasn't worth the $ to me.
I knew City Lips wouldn't plump my lips, as no product ever has. That said, I didn't use it day and night consistently, so I'm giving it another try, because I love how moist it makes my lips feel. The one issue that I do have is when I went to order, it said the price was $31.50--that's down $3.50, which of course made me happy. However, once you get into the site, it is only then that you find out that that is the subscription price. So, though I didn't want to, I did the subscription, which also offered free shipping. However, as I added to my order, it kept telling me that I was short and had to spend more before I unlocked the free shipping. I feel like this is false marketing. I'm being a sucker and will do it this one time, which is well over my budget. If you advertise one price, then that's the price that it should be. Also, if you say that there is free shipping with a subscription, you should mean it--or say that you have to order a quota to get that free shipping. A third misleading thing was getting 15% off, if I gave you my email address. I didn't want another entity having my email, but I went ahead to get the savings. There was no 15% off that I saw, unless I missed it. So, this time I will order it at the price it is, because it moisturizers my lips nicely. After that, I'll look for something else that works and is geared toward women over sixty rather than the younger models with much fuller lips to begin with than I have. I wasn't blessed in that department.
Thank you so much for taking the time to share this, Deanie. We really appreciate your honesty. We're glad to hear you're enjoying how moisturizing City Lips feels, and we understand how frustrating it can be when pricing or promotions aren't as clear as expected. We'd love the chance to look into this with you and make things right. Our customer support team can review your order, subscription, and promotions in detail. Please reach out to them at [email protected] or 1-800-347-1558. They'll be happy to help.
I have purchased the following colors: Clear (in multiples and gifted some), Cherry, Watermelon, Midnight Sparkle, Sun Diego, Nude York, and Crimson. Clear: will purchase again. Cherry: is a bright red, I like it. Would like to see a darker red. Watermelon: is like applying Pepto Bismol. To make things worse, it settles in every lip line. It's my fault; the color is exactly what it looks like online, but I was hopeful it would look good. I have tried it a few times, and it is the worst. Midnight Sparkle: I am not crazy about glitter on my lips, but this color will stay in my collection. It is a step up from clear but not dramatic. Nude York: It end up in the trash, not a good color for me. Sun Diego: I do not like the color, but I keep it in my purse. I use it when I am out and about to finish it, but I will not repurchase. Crimson: I prefer opaque, in the models it looks as described, "cool-toned deep rose", I am fair to Med, and it looks almost brown on me. The tube is darker than depicted on the website pictures. I use it a lot, I wish it were a deep rose, then I would have multiple tubes in different locations (purse, and my two jobs, backup tube). I have considered Pink Nude, but it might just make me look like I don't have any lips; it looks so light in the picture. I bet it is still better than Watermelon :( When it comes to the plumping effect, it is minimal even with daily use. When I reapply, I get no plumping effect, not even the optical illusion. What I like about the formula is the pillowy feeling.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.