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City Lips®

LIP CARE · CUSTOMER EXPERIENCES

City Lips
Reviews

Plumping lip gloss. Read what customers say, with 2,247 original reviews and ratings collected on CityBeauty.com.

Updated September 2026 · About these reviews

4.3out of 5

2,247 customer reviews

Review analysis · City Lips FAQs · Read customer reviews

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What customers are saying

Original words. All star ratings.

94 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

This is more of a thick moisturizing lio gloss. No plumping effect at all.

A
Angie T. Verified buyer

Doesn't do what it's advertised to do. Very disappointing

D
DEONNE C. Verified buyer

Not very impressed as it leaves a think gooey film around my lips overnight.

D
Donna H. Verified buyer

I doesn't plump my lips! But super glossy

M
Mitchell P. Verified buyer

It's a nice lip gloss. However, there's no lip plumping. So unsatisfied.

E
Elena R. Verified buyer

This didn't really seem to do anything. Not a fan and wont repurchase.

M
Monique E. Verified buyer

Not sure if i like it yet.

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Gloria M. Verified buyer

I didn't like it. It feels thick and really doesn't plump my lips.

s
susana S. Verified buyer

I think its a little too sticky on the lips

S
Sharon D. Verified buyer

Very disappointed….its just clear lip gloss. Not worth $35.

K
Kristen A. Verified buyer

Its not as plumping as I thought it would be.

L
Lauren M. Verified buyer

Formula change??

I've been purchasing this product (in clear) for over 15 years and have noticed a HUGE change in its formula. It used to actually tingle and plump, giving my lips a gorgeous pink hue. Now it barely stays "plump" for 5 minutes, and it doesn't affect my lips the way it used to. The worst part of it all is the scent. It smells strongly of chemicals and not vanilla-y as before. It may be due to an older batch that I received, but I will give it the benefit of the doubt for now. I mainly use it before bedtime to keep my lips moisturized throughout the night. The stickiness/tackiness is great for that at the very least.

J
Jenny L.
City Beauty’s response

Jenny, while we're so happy to hear you've been a loyal customer for a long time, we're sorry that you haven't felt the same effects on your recent order of City Lips as you used to! Rest assured, we haven't changed the formula since City Lips was born 24 years ago. Our support team would be happy to assist with a return or a reshipment, under our 60-day money-back guarantee. You can reach them at [email protected] or 1-800-347-1558.

Lip Plumper

I ordered two lip plumpers in different colors and noticed how sticky they are. I kissed my husband's lips and he immediately said "Why is that so sticky?" I knew it was but wanted to see if he noticed, and surely he did! I'm very disappointed as I was looking forward to using them. My lips are tiny so I need something to make them look bigger.

C
Cheri F.

I was not impressed!

I rarely get suckered into these ads but, I read reviews and was believing and buying into them. In fact, I bought two clear City Lips and there was not change to my lips and/or no better than a lip gloss over the counter. I hope they stand by their word as I bought two and I am not happy. My clarins lip gloss works much better and is not as STICKY.

E
Erin

sticky

Not sure if I received something different as I found this product very sticky and thick. Is it supposed to be like this? Certainly can't use it around the mouth unless you do it over night. I'm actually disappointed

C
Corine

Smells like Rubber

This gloss smells horrible. It smells like burnt rubber. It's as hydrating as any other lip product, but the plumping is weak. There are much better brands out there. They also included food advertisements in my package.

R
Renee

City lips

Have purchased multiple clear and sheer color city lips. I have today that this is by far your best product based on results. However I am having a real problem with your continued use of additives that are rated bad by independent review. The same is true and sometimes even worse with some of your other products. Wax and petroleum not necessary. Preservatives in many others are even worse. Please take another look at your additives. There are other manufacturers eliminating these harmful compounds. I would like to continue to support your brand, but simply showing all that you do not use when there are still harmful ingredients still in your products is not enough.

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Jo

Glorified lip gloss

I have been using City Lips for multiple weeks - still on my first tube. I was hoping for improvement in vertical lip lines. The gloss does look nice on my lips and even though it is clear, it seems to make my lips more colorful. The consistency is very thick and tacky, which works well at night - it stays on all night. But in terms of improvement to how my lips look, I have not seen any change. I probably won't purchase again since it is really expensive for what is really a glorified lip gloss.

J
Jenny

Nice gloss but no plumping

I purchased this and the nighttime oil a few months ago and there are no instant benefits like the advertising would want you to believe. It's thick and can be sticky if too much is applied. It's a nice hydrating base to get myself out the door but there are no plumping benefits at all.

J
Jennifer

SADLY DISAPPOINTED

I've been using the Clear Lip Plumper for over 2 months. I see no difference in lip volume or the fine lines I'm starting to get. If this worked for me I would have bought a tube for every one of my girlfriends, but unfortunately it didn't. I would say for me, it was no different than using petroleum jelly. I wished it worked and I would give it 5 stars. There is a money back guarantee, which is nice, but not worth the hassle of returning the tube(s) and paying shipping. It was a buy one get one free offer (also nice). I'm sorry, I can't recommend this product.

D
Deborah

Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.

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