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City Lips®

LIP CARE · CUSTOMER EXPERIENCES

City Lips
Reviews

Plumping lip gloss. Read what customers say, with 2,247 original reviews and ratings collected on CityBeauty.com.

Updated September 2026 · About these reviews

4.3out of 5

2,247 customer reviews

Review analysis · City Lips FAQs · Read customer reviews

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What customers are saying

Original words. All star ratings.

244 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.

Hmmmm.

I think I paid over $30 to get this. And don't waste your money because it does not work it's not even as good as a lip gloss and you feel no tingling sensation whatsoever so it's a hoax and I think it's socially unacceptable for your company to cheat women who want to get plumper lips. I did not see one bit of difference and I ended up losing it and I said so be my $30. Stop selling it because it doesn't doesn't work. You must have had those women a lot of money to come on and advertise for you which I call cheating

B
Billi

Dissatisfied

I am not satisfied with the lip gloss. I have been using it close to 2 weeks. Always having to replenish it and not seeing any different with my lips.

J
Julia V.

Rating for City Lips

This lip gloss did absolutely nothing! Did not do anything what the product and company claims to do! Very disappointed! Also it tends to collect in the corners of your mouth.

S
Sariana

Impossible

I wouldn't give one star right now if that were an option ! I'm beginning to wonder how customer care is because I have been waiting 3 months to order, but apparently "currently out of stock" really means "never going to be in stock"

S
Sandra M.

great product, poor service

Love the product, customer service not so much. I've contacted customer service twice over the past two months, returned a product for a different color and have not heard from them at all. I shouldn't have to make a phone call - or post a bad review to get a response.

D
Diane B.

Disappointed

The applicator isn't long enough to reach the bottom...it's like vasoline goop and doesn't spread easily, too thick. No way will it last for 30 days. No directions are enclosed. I'm glad that I only ordered ONE. Shame on you people!

P
Pat

Don't waste your money

I would give this zero stars since it definitely doesn't plump as promised and the formula is thick and sticky. Not comfortable to wear and doesn't stay on more than 20 minutes. Similar to $3 drugstore brands.

B
Beth

I got it, hopeful....

I got it, hopeful. I think I have to stop buying things on Facebook promising the "fix". It just made my lips look like they were having a reaction, redness outside my lip area. The stickiness is unappealing. I gave it several tries and then figured it wasn't gonna get better.

T
Tracy L.
City Beauty’s response

Hi Tracy, we're really sorry to hear this. We understand how frustrating it can be when a product irritates. Our team has sent tips and return instructions via email. Please check your inbox. Thanks for sharing your feedback.

Upset

Saw all of the "free of" advertisements for this, but they failed to mention it contains Ferric Ferrocyanide, though widely used is known that it can induce DNA fragmentation in vivo, suggesting it may have genotoxic effects. I loved the lip gloss, but I won't risk my health with more hidden chemicals. Do better.

J
Jessica

Huh?

I just received my City Beauty City Lips in clear. Literally have had it on for all of 10 minutes and my lips are burning and bright red! Even the area above my lips is red and inflamed. What the heck is in this stuff??? I'm super upset and disappointed to say the least!

R
Randi L.

Toxic

This product has petroleum and is toxic. It contains 12 potentially harmful ingredients Also it does cause tingling contrary to the statement in the ad. It feels very sticky and uncomfortable on my lips...returning this fast!

C
CAROL

Not what I expected

Lip gloss is too sticky- I was hoping to experience the plumping effect/deep tingle that I read in some reviews. Disappointed/will be returning.

J
Jb
City Beauty’s response

We're sorry it wasn't quite what you were hoping for, Jb. Thank you for sharing your feedback—it truly helps us improve. Our customer support team has reached out with tips on how to get the best results using City Lips along with return instructions via email.

Nothing

I used this for a week and no plumping no nothing. Disappointed is an understatement with how much it was!!

T
Tamie

Big Disappointment

I really regret having bought 2 instead of trying one and then getting another. I already threw out the packaging for both "City Lips" so I can't return them.. ;-( The "adding volume to your lips" is completely not true.. I don't see any difference of the volume of my lips. I have been wearing it several times a day for about a week. The very first time I tried it I felt some kind of active ingredient reaction but without any change and since that one time nothing - Lips are very sticky and thick.. which is why it doesn't come off my lips so quickly.. $35 for a clear lip gloss .. sorry but I really am quite disappointed.. all the hype with no delivery..

S
Sybile

All hype

This is a nice lipgloss but no plumping happens. Way overpriced for what it delivers: a nice lipgloss.

D
Diane

Doesn't work

Paid $40 for this product and the results were not good. Extremely sticky lips with slight outer lip redness. Absolutely no plumping as advertised. Very unsatisfied customer.

D
Diana N.

Glorified lip gloss

Unbelievably disappointed in this product. I feel scammed, and will tell everyone I know who's considering to purchase this product! Shame on this company for conning ppl!

J
Juli

Terrible

Too Sticky, and does nothing. So disappointed. I never write a review but needed too for this product, so no one wastes their money. Want a refund.

k
kellie

Holly overload

Unfortunately the Holly gloss was did not work on my lips. Looked terrible. I'll stick to the clear gloss.

B
Brina

Plumping lipgloss

I received it a while ago, and it does nothing to my lips, they look exactly the same, no effect at all, so expensive and what a disappointment.

E
Ela

Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.

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