CITY BEAUTY · CUSTOMER EXPERIENCES
Read what customers say, with 79 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
View product on City BeautyOriginal words. All star ratings.
3 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
Purchased city lash serum at one of their suppliers and got a allergic reaction plus half my lashes came off. The supplier said they don't do any returns on beauty products and to contact the manufacturer and I did and because they directly didn't sell me the product so they couldn't do anything but could offer me a new product, like no thnaks. So both of them didn't do anything and I'm left with half lashes and a bad reaction.
What is the expiration date on your products? I see mfg. dates but no expiration dates. I didn't expect to receive products that are 12-17 mos. past their mfg. date. Additional information regarding product freshness would be most helpful.
I had high hopes but unfortunately, this did nothing for my lashes. I used the entire thing and didn't see any improvement.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.