3 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
★★★★★★★★★★
Problem with container
I didn't really get a chance to see how this product worked because the "step 2" button did not produce any product after the first few days. I didn't see any way to fix it so I just stopped trying because I don't have time during my routine to fuss with problematic applicators.
R
Rachel S.
City Beauty’s response
We're so sorry to hear about the issue with your applicator, Rachel. We understand how frustrating that can be, especially when trying to keep your routine simple. Our customer support team would be happy to help with the applicator or provide return instructions so you can take advantage of our 60-day money-back guarantee. You can reach them by email at [email protected] or by phone at 1-800-347-1558.
★★★★★★★★★★
Not equal product
The product was great but I ran out of Step 2 long before step 1. I have been using step 1 now for 2 weeks alone and still have more to use. It is upsetting to not have equal amounts of both. I hate to leave a bad review cause I really like the product.
R
Renee S.
★★★★★★★★★★
no noticeable improvement
I have been using this for about 6 mo. It is easy on my sensitive, dry skin, but unfortunately the uneven shin tone, fine lines, redness and pores seem to be unimproved for me.
M
Mary M.
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.