CITY BEAUTY · CUSTOMER EXPERIENCES
Read what customers say, with 285 original reviews and ratings collected on CityBeauty.com.
Updated September 2026 · About these reviews
View product on City BeautyOriginal words. All star ratings.
263 reviews · Featured order starts with positive reviews and includes four- and three-star experiences where available. Detail and verified purchases help determine the order. All ratings remain available.
I use many City products. Blue Defense HydroGel is exceptional. I use it to start my morning and evening routine. It both moistures and tightens my skin. I have been really pleased with the results.
I am 79 years old. I started using this product about a month ago and I must say the results are fantastic. When I wake up in the morning my skin is just so soft and supple to the touch. It has become my daily routine to use this before any makeup is applied to my face. This is a must use product.
I'm really loving this HydroGel! I've tried way too many moisturizers that just sit on top of my skin. This HydroGel slurps right in and I'm starting to notice some positive results. Will buy again!
A true miracle! I am almost 3 years out from breast cancer. My skin has really taken a toll in the journey. My skin drinks in the hydration and is so happy. It is cool to apply and such a treat. My skin is so very hydrated in the mornings. I look like myself again. My skin feels like babies skin to the touch and looks amazing. It gives me the self confidence back that I have lost. It truly is a miracle. Good bye Botox, hello Blue Defense HydroGel. A true blessing! Thank you City Beauty!
I love this product. Not only does it feel amazing when applied, it makes my face hydrated and glowing for the entire day. Love the way it feels on my face. Would feel incomplete without it!
I have super dry skin and it is the only moisturizer that I have found that will make my skin feel hydrated. Even the next morning my skin feels as if I have just applied again.
I have been using this product for 5 weeks. I love it and to get best of the mask. I don't throw out the other attached I put it on my neck .and rub the rest on my hands. Even the marks on my hands have faded
I live in the Arizona desert and this is literally like putting water back into my skin. I use this for a day moisturizer. My skin drinks it in! The only product that feels lightweight but gives me the hydration I need. I have tried so many moisturizers and this one does what I need. Hydrate, hydrate, hydrate.
I've been using City products since they were known only as City Lips. The thing with City is that their products do what they're supposed to do. I've never failed to get the described results from any City product and this gel is the *best*. I've always avoided gel products because they're drying and the texture is unpleasant. I trusted claims that this gel is different, and I've never used a more efficient moisturizer. My only issue with City products is that they all include (sometimes overwhelming) fragrance but this one is very light.
This is definitely a "miracle" skin treatment. I absolutely love how my skin feels and looks. It has the added benefit of lightening a brown spot I have on my cheek. Even my husband noticed the difference in my skin. I would like to get on the autoship program but you have been sold out for weeks. Any timeline for when you will have more?
Wonderful product for my 66 yr old face. I use it in the a.m with the sculpting cream and the purple face masque at night and my skin hasn't looked better! My breakouts have cleared up faster and my pores seem smaller as well as my skin appearing filler and more elastic.
I am confused with all the products offered by City Beauty: what to use when, in what order, instead of, etc! I need more specific directions: just "morning and night" is not very helpful when using more than one product.
I'm in love! This is the best moisturizing product I've ever tried. It feels like it's got algae in it that will sink deeper in the skin than regular moisturizers. I use it day and night and have definitely noticed smoother overall skin.
This amazing product makes your skin (and you!) feel luxuriously moisturized. I have seen a marked improvement in the tone, brightness, patchiness and general all over reduction in fine lines and wrinkles as a result of using HydroGel! I also feel like my skin is more firm and taut after utilizing it! This product has helped brighten and rid my skin of patchy-looking spots and has given my skin an exuberant appearance! It makes me feel more beautiful and as if I have a spa-rich experience going on in it every day!
One of the best face treatments I've used in a long time, very hydrating, soothing, decreases appearance of fine lines -especially around my eye area and my neck, reduction of forehead lines and fine lines are diminished. My skin is a lot softer now, and a few age spots are lighter and a couple spots have vanished. As I get older I'm noticing my skin is definitely duller. Blue Defense Hydrogel has made my skin more luminous and hydrated. Lasts all day! I generally cover my neck with a scarf and lately I'm less self-conscious about my neck, so I'm not wearing my daily scarf anymore!
Before my skin had a very dull appearance with wrinkles around my eyes and forehead. after using this product I've noticed a significant change in my appearance and the wrinkles have significantly reduced. I also love how when you apply this product to you're face you instantly feel the skin get firmer and stays firmer. You will not only look younger you feel younger your skin glow with radiance. It has made a difference
Incredible product, truly unique compared to standard "on the shelf" skincare. I wasn't sure what to expect, maybe just better hydration - and what I got was that - and more! Noticeably brighter within days, smoother texture and visibly fewer lines. A tiny amount goes a LONG way (just like their Advanced Eye Cream). Both products I can now never live without. So grateful I found City Beauty.
This has a very easy texture to work with. I use for Defense against winds in the hot tub and while on the trails snowmobiling. It absorbs nicely and can be used under makeup. It's not greasy. The color & texture is pleasing. As with most City Beauty products ... a little goes a long way! I also love for sun nipped skin before bed.
After years of trying skincare products without seeing results... I was amazed to actually see results in the appearance of my skin's texture, reduced pore size and a more youthful glow. Still on my first jar of City Beauty's Blue Defense HydroGel but it won't be my last.
One of the best products I have ever used. Goes on easily, cooling, absorbs quickly, and friends have noticed that my skin looks great. Both people who know me and strangers! My skin is much more hydrated than ever before, more radiant, softer and supple. Great product!
Ratings reflect all reviews for this product in the September 4, 2026 store export. Verified buyer badges reflect the store’s purchase-verification field. Individual results vary.